MTSS Clerical Support

Shelby County Schools•Memphis, TN

14h

About The Position

Purpose and Scope The essential function of the position within the organization is to provide support, updates, and revisions for Response to Intervention and Instruction (RTI2A) platforms which impact Federal, State, and local reporting. This position is responsible for troubleshooting, and maintaining/monitoring data integrity provides assistance with RTI2 intervention platform concerns and related duties. The position serves as an instructional support capacity to provide professional learning, technical guidance, and best practice resources and materials in the area of RTI2A. The position liaises between Curriculum and Instruction and the Division of Exceptional Children and Health Services for compliance and due process issues related to students suspected of having impairments or disabilities; coordinates and troubleshoots data reports from RTI2A platforms with DAIM, IT, and others as appropriate. Essential Job Functions Ensures vendor platforms are functioning properly; Develops resolutions to specific user problems in collaboration with the vendor. Provides data analysis and reporting to inform supports related to RTI2. Organizes and maintains systems for professional development, including management of PLZ course information; Ensures on-going communication with vendor and report system bugs to the vendor for resolution. Assists users in solving problems related to development of RTI2 Plans in TNPulse and supports documentation production for District and state compliance related to RTI2A. Provides user support, utilizing RTI knowledge base, addressing questions and problems and providing resolution through the RTI2 Help Desk, email requests, phone requests, and/or drop-in support. Maintains knowledge of local, state, and national trends associated with RTI2 implementation and fosters a deep understanding of RTI2 and effectively designs and executes supports as appropriate. Performs other related duties as assigned or directed.

Requirements

High School Diploma or GED required
two (2) years experience in a relevant area for a total education/experience of 2 years.
(PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED)

Nice To Haves

Associate's degree preferred

Responsibilities

Provide support, updates, and revisions for Response to Intervention and Instruction (RTI2A) platforms which impact Federal, State, and local reporting.
Troubleshoot, and maintain/monitor data integrity and provides assistance with RTI2 intervention platform concerns.
Serve as an instructional support capacity to provide professional learning, technical guidance, and best practice resources and materials in the area of RTI2A.
Liaise between Curriculum and Instruction and the Division of Exceptional Children and Health Services for compliance and due process issues related to students suspected of having impairments or disabilities.
Coordinate and troubleshoot data reports from RTI2A platforms with DAIM, IT, and others as appropriate.
Ensure vendor platforms are functioning properly; Develop resolutions to specific user problems in collaboration with the vendor.
Provide data analysis and reporting to inform supports related to RTI2.
Organize and maintain systems for professional development, including management of PLZ course information; Ensure on-going communication with vendor and report system bugs to the vendor for resolution.
Assist users in solving problems related to development of RTI2 Plans in TNPulse and supports documentation production for District and state compliance related to RTI2A.
Provide user support, utilizing RTI knowledge base, addressing questions and problems and providing resolution through the RTI2 Help Desk, email requests, phone requests, and/or drop-in support.
Maintain knowledge of local, state, and national trends associated with RTI2 implementation and fosters a deep understanding of RTI2 and effectively designs and executes supports as appropriate.
Perform other related duties as assigned or directed.