Clerical Support Staff

Comprehend Inc.•Maysville, KY

1d•Onsite

About The Position

Clerical Support Staff: Greet clients/public, answer telephones, schedule & reschedule appointments. Verify demographic and financial information each visit and update any changes in the practice management system. Collect payments and inform patient of any remaining balances and give receipt of payment to client. Inform clinical staff of patient arrival. Complete daily deposits. Scan all information with accuracy into the electronic medical record and retrieve reports when requested. Must be knowledgeable of the other programs in the office to be of assistance in the event of an absence. Ability to work independently and as a team as well as demonstrate good communication skills. Assist clients both in the office and on the telephone with scheduling and rescheduling appointments. Other duties as assigned.

Requirements

High School graduate
Experience with office technology
Ability to work independently and as a team
Demonstrate good communication skills
Excellent typing skills
Excellent telephone skills
Excellent data entry skills
High attention to details
Great customer service skills
Interpersonal communication
Ability to sit or stand for periods of time
Ability to stoop, squat, etc. for filing

Nice To Haves

Medical office experience preferred

Responsibilities

Greet clients/public
Answer telephones
Schedule & reschedule appointments
Verify demographic and financial information each visit
Update any changes in the practice management system
Collect payments and inform patient of any remaining balances
Give receipt of payment to client
Inform clinical staff of patient arrival
Complete daily deposits
Scan all information with accuracy into the electronic medical record
Retrieve reports when requested
Be knowledgeable of the other programs in the office to be of assistance in the event of an absence
Assist clients both in the office and on the telephone with scheduling and rescheduling appointments
Other duties as assigned