Clerical Group Lead

Brown Medicine•Providence, RI

1d•$20 - $32•Onsite

About The Position

SUMMARY: Under general supervision, but according to established policies and procedures, functions as a lead or resource person for business center employees. Utilizes experience-based knowledge of specific unit/department operations in order to assign work, established work schedules and review the work of others. Regularly performs a variety of clerical duties in addition to lead responsibilities, such as gathering data, preparing reports, communicating procedural changes and raising any operational concerns to management. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Functions as a lead or resource person for department; assigns and reviews work, assists in the orientation and training of new employees and is responsible for coordinating the flow of work through an assigned area of responsibility. May provide input into the development of work procedures within the department and maintains daily time schedules. May participate in the interview of new hires and provide feedback to management staff. Monitors and evaluates the work processed by department employees and ensures that established standards of accuracy are maintained. May be responsible for ordering and inventorying expendable office supplies for the unit/department. Assists subordinate employees with complex and/or sensitive work-related matters. Explains and instructs new procedures, reports formats, codes, etc. In addition to the above lead duties, regularly performs a variety of duties within assigned department, such as researching files, records, etc. In order to locate necessary information, answering phones, compiling reports, studies charts, etc. May operate a variety of standard and/or automated office equipment such as a calculator, photocopier, adding machine and an on-line computer terminal. The level of typing skills required is not that of a correspondence typist.

Requirements

A level of knowledge generally obtained through high school or its equivalent.
The ability to operate standard and automated office equipment, including an on-line computer terminal.
Good math skills in order to perform statistical analysis, calculate and verify report totals.
The administrative ability to function as a lead or resource person for department employees and coordinate their activities.
One to three years of experience with progressively more responsible experience in order to become familiar with all unit/department functions.

Responsibilities

Functions as a lead or resource person for department; assigns and reviews work
Assists in the orientation and training of new employees and is responsible for coordinating the flow of work through an assigned area of responsibility.
May provide input into the development of work procedures within the department and maintains daily time schedules.
May participate in the interview of new hires and provide feedback to management staff.
Monitors and evaluates the work processed by department employees and ensures that established standards of accuracy are maintained.
May be responsible for ordering and inventorying expendable office supplies for the unit/department.
Assists subordinate employees with complex and/or sensitive work-related matters.
Explains and instructs new procedures, reports formats, codes, etc.
Regularly performs a variety of duties within assigned department, such as researching files, records, etc. In order to locate necessary information, answering phones, compiling reports, studies charts, etc.
May operate a variety of standard and/or automated office equipment such as a calculator, photocopier, adding machine and an on-line computer terminal.