Clerical Assistant 2 - Montgomery County Assistance Office

State of Pennsylvania • Norristown, PA

36d • Hybrid

About The Position

Are you a detail-driven, highly organized individual with a positive outlook and a passion for public service? The Department of Human Services is seeking a motivated Clerical Assistant 2 to join our dedicated team at the Montgomery County Assistance Office. In this vital role, you will perform a wide range of clerical responsibilities that will enhance the quality of service we provide for our clients. If you are seeking a dynamic environment where you can grow your skills, take on new challenges, and make a meaningful impact in your community, we encourage you to apply today! In this position, you will perform a range of clerical and general office tasks by following established procedures and using appropriate systems. You will interact with the public courteously and professionally, both in person and over the phone. Responsibilities include using basic computer skills for data entry, customer service, scanning, imaging, filing, answering calls, and handling mail and voicemail. You will also prioritize assignments to ensure clients' benefits are processed in accordance with organizational standards while maintaining exceptional customer service. Interested in learning more? Additional details regarding this position can be found in the position description.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.
• You must pass a background investigation.

Responsibilities

• Perform a range of clerical and general office tasks by following established procedures and using appropriate systems.
• Interact with the public courteously and professionally, both in person and over the phone.
• Use basic computer skills for data entry, customer service, scanning, imaging, filing, answering calls, and handling mail and voicemail.
• Prioritize assignments to ensure clients' benefits are processed in accordance with organizational standards while maintaining exceptional customer service.

Benefits

• Health coverage, vision, dental, and wellness programs.
• Competitive wages
• Multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
• Paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
• Opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
• Special employee-only discounts and rates on a variety of services and memberships.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees