Clerical Medical Office Assistant

Wyandot Memorial Hospital•Fort Bridger, WY

22h

About The Position

Join our team at Wyandot Memorial Hospital, where you’ll find a supportive, community-focused environment, excellent benefits, and the opportunity to make a real difference in the lives of our patients. Be part of a dedicated team that values teamwork, professional growth, and a strong commitment to compassionate, high-quality care. The Clerical Medical Office Assistant position is part of the Specialty Health Care Department and is a full-time role working approximately 80 hours per two-week pay period. The standard schedule is 8:00 a.m. to 4:30 p.m., with flexibility required to accommodate practitioner schedules, vacations, and time off. This position plays a key role in supporting daily office operations by providing administrative, clerical, and patient support services. The Clerical Medical Office Assistant is responsible for ensuring a smooth patient experience through professional communication, organization, and attention to detail while assisting both patients and healthcare providers. Wyandot Memorial Hospital is a proud, independent community hospital serving Upper Sandusky and the surrounding region since 1950. We’re not part of a large healthcare system—which means we make decisions locally, prioritize personalized care, and stay focused on what matters most: our patients and our people. Our team enjoys a supportive work environment and a competitive benefits package that includes OPERS retirement, paid time off, comprehensive insurance, tuition assistance, and service bonuses. At Wyandot Memorial, you’re part of a close-knit team where your voice is heard and your work truly makes a difference.

Requirements

High school diploma or equivalent required.
Medical Office Assistant or similar training/experience required.
Strong computer skills and proficiency with office software; experience with Epic preferred.
Excellent oral, written, and interpersonal communication skills.
Ability to work independently with minimal supervision and make sound decisions under pressure.
Demonstrated tact, professionalism, and customer service excellence in all interactions.

Nice To Haves

Medical terminology and/or formal Medical Office Assistant training preferred.

Responsibilities

Greet and assist patients and visitors, determining needs and directing them appropriately.
Answer phone calls, schedule appointments, and obtain necessary pre-certifications.
Maintain patient charts and records, perform data entry, and manage filing systems.
Collect payments, process forms, and handle insurance-related documentation.
Assist practitioners with scheduling medical testing and coordinating patient care needs.
Order and maintain office and medical supplies.
Support office promotions, community outreach, and public relations activities as needed.
Perform general office duties including typing, report preparation, note taking, and record maintenance.
Deliver excellent customer service in all patient and staff interactions.
Adapt to changing schedules or priorities to support practitioner and department needs.