Classification Unit Account Examiner 2 - 20068301

Ohio Department of Administrative Services • Columbus, OH

8h • Onsite

About The Position

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.
What You’ll Be Doing:
Research applicant job duties via phone calls, internet searches, and reading the Scopes manual.
Validate class codes that employers have self-assigned through the application process.
Assign the correct classification to quoted applications and issue finalized policies reflecting the premium owed for workers’ compensation coverage.
Maintain employers’ self-coverage and assigned classifications based on changes to operation.
Respond to employer inquiries (written/telephone/chat) received by the Classification Unit.

Requirements

• 24 mos. exp. in position involving review & processing of claims, collections, billings, payments or review of documents for accuracy, completeness &/or compliance with reporting guidelines, laws or rules with exp. commensurate to duties to be assigned.
• Or 16 semester or 24 quarter hours in accounting; 12 mos. exp. in accounting or other fiscal/financial activity.
• Or 12 mos. exp. as Accountant/ Examiner 1, 66111, with state government exp. commensurate with duties to be assigned.
• Or equivalent of Minimum Class Qualifications for Employment noted above.
• Note: Classification may require use of proficiency demonstration to determine minimum class qualifications for employment.
• Knowledge of: (1)accounting, (2)BWC policies, procedures, laws, rules & regulations, (3 public relations, (4)human relations, (5)federal & state regulations governing documents processed, reviewed &/or prepared, (6)principles of customer service, (7)oral & written business communication, (8)BWC website & internal resource system
• Skill in use of: (1)general office equipment (e.g., copier, fax, calculator, Cisco and Automatic Call Distribution (ACD) phone), (2)PC & peripheral equipment (e.g., printer, scanner, etc.), (3)Microsoft Office software (e.g., Outlook, Word, Excel, Access), (4)BWC-specific software (e.g., CoreSuite, BWCWeb), (5)Microfiche, (6)SharePoint, (7)internet search engines, (8)English communication (listening, writing, reading, phone etiquette), (9)data entry
• Ability to: (1)add, subtract, multiply & divide whole numbers, (2)copy records precisely without error, (3)complete routine forms & prepare standard reports & business correspondence, (4)proofread technical materials, (5)define problems, collect data, establish facts & draw valid conclusions, (6)use proper research methods in gathering data, (7)gather, collate & classify information about data, people or things, (8)understand manuals & verbal instructions, technical in nature, (9)answer routine & technical inquiries from public & sensitive inquiries from & contacts with other government officials, general public, claimants &/or providers, (10)resolve complaints from angry citizens & government officials, (11)make proper referrals within agency & external sources, (12)communicate (written & oral) professionally with injured workers, employers, providers, public, (13)work alone on most tasks & work as a team.

Responsibilities

• Research applicant job duties via phone calls, internet searches, and reading the Scopes manual.
• Validate class codes that employers have self-assigned through the application process.
• Assign the correct classification to quoted applications and issue finalized policies reflecting the premium owed for workers’ compensation coverage.
• Maintain employers’ self-coverage and assigned classifications based on changes to operation.
• Respond to employer inquiries (written/telephone/chat) received by the Classification Unit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed