Claims/Warranty Support Specialist

Liberty Pumps Inc. • Bergen, NY

6h • Onsite

About The Position

Works to provide additional support by entering and processing field returns, credits/invoices as they relate to return to stock, warranty requests, and refused and/or damaged shipments/product(s).
There is a strong organized accurate data collection/entry component to this position.

Requirements

• Organizational skills and being able to remain flexible at all times is necessary.
• Computer literate in common word processing, spreadsheet and other Windows-based PC programs.
• High school diploma or GED.
• Ability to read, write, edit, analyze and comprehend instructions, short correspondence, general business documents.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Handle multiple projects simultaneously.
• Willing to work in a team environment.
• Self-motivated, capable of taking direction as well as working with minimal supervision.
• The ability to remain calm under pressure such as working through an employment situation.

Nice To Haves

• Experience in pump assembly preferred.

Responsibilities

• Accurately transferring information from paper documents or digital sources into electronic formats such as database or spreadsheets. Requires strong typing skills, attention to detail, and the ability to maintain data accuracy by verifying and validating information while following established company procedures; often including tasks like sorting documents, scanning, and updating existing data within specified systems.
• Prepare & organize documents. Review documents including but not limited to proofreading documents, such as replacement orders and invoices.
• Train as backup to other roles within the Claims & Warranty Department
• Responsible for fostering a positive company and brand name.
• Able to work well in a team environment and diverse group settings.
• You will be expected to operate according to ISO 9001 requirements.
• Held responsible and accountable to follow safety guidelines, maintain a clean and organized work area, and use good safety judgment. Expected to report all unsafe activities and conditions to the Supervisor and/or Safety Representative.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees