Claims Trainer

Verida Inc • Atlanta, GA

39d

About The Position

Responsibilities include training new claims specialists on the required job functions and systems in all states/contracts. As well as, assisting with the development of training curriculum for the Claims department. Responsibilities will also include training providers to understand the Southeastrans clean claim process.

Requirements

• 1-3 Years employee training experience, claims experience a plus
• Excellent presentation skills
• High level of interpersonal and observational skills to handle sensitive and confidential situations.
• Must have excellent written and verbal communication skills
• Ability to work independently or with the team in a training environment
• Excellent time management skills
• Must be able to demonstrate multi-tasking skills in a production-based environment
• High-Level proficiency or above in Microsoft Office Applications (PowerPoint, Word, Excel, and Outlook.
• Positive attitude
• Must be willing to travel

Responsibilities

• Assist Claims Administrator with employee on-boarding training programs as well as on-going skills training
• Conduct training needs analysis to determine specific training needs for department staff, and evaluate effectiveness
• Audit work of new hires during first 90 days and coordinate training initiatives to identify, develop and publish corrective actions and educational materials.
• Partner with Claims Administrator to develop and execute scheduled specialized training sessions focused on system enhancements, workflow changes, new products or product changes as well as policy/procedure changes.
• Train Provider Network on Clean Claims Submission to minimize complaints regarding billing submissions.
• Evaluate the outcome of training sessions and maintain records of trainees’ progress and achievements.

What This Job Offers

• Job Type: Full-time