Claims Trainer

Strickland Insurance Group•Goldsboro, NC

10d

About The Position

The Trainer will be responsible for conducting claims on-boarding and administer the initial systems and test environment training over a 3-4 week period. Additionally, the Trainer will assist with developing and implementing training programs as needed for current staff as well as well as co-ordinate the training of new hires and interns.

Requirements

A four-year degree from an accredited institution or equivalent experience.
Knowledge of and adherence to, the state laws and regulations governing the handling of property and casualty claims throughout the United States.
Knowledge of coverage, liability, investigation, litigation, negotiation, salvage, subrogation, of general liability, construction defect, property, garage and auto physical damage claims handling.
An understanding of accounting principles, construction, underwriting, marketing and auto physical damage and/or property estimating.
Experience with WORD and Excel systems.

Nice To Haves

Prior claims training experience
12-15 plus years successful handling of claims including advanced skills in coverage analysis, investigation, litigation management, negotiation, salvage and subrogation.
Knowledge of medical terms and legal issues.
Excellent writing skills
Advanced communication skills are required to understand, interpret and convey technical information.
Excellent computer skills.
Excellent time management and organizational skills
Ability to quickly understand and utilize existing and future claims handling systems.

Responsibilities

Develop and implement a training programs for new hires and current staff that addresses all lines of business ACIC writes.
Periodically review the training program to make sure it is current with regulatory requirements and legal jurisdictions, and to meet the needs of staff.
Excellent communication skills to provide feedback to management and adjustment staff based on audit results.
Develop individual and/or group training programs as needed based on audit results.
Demonstrate advanced knowledge of coverage, liability, investigation, litigation, negotiation, salvage, subrogation, of general liability, construction defect, property, garage and auto physical damage claims handling.
Regular contact with Directors, managers, examiners, adjusters and other department personnel.
Maintain confidentiality with sensitive Company information.
Perform other similar or related duties as assigned.