Claims

MSC Mediterranean Shipping Company SA • Mount Pleasant, SC

2d

About The Position

Processes marine cargo claims.

Requirements

• Bachelor’s degree or equivalent experience.
• Experience with work involving maintaining complex records in an organized fashion.
• Attention to detail: advanced
• Communication skills: advanced
• Customer orientation: advanced
• Decision making: intermediate
• Dependability: advanced
• Organization skills & time management: advanced
• Proactivity: advanced
• Problem solving: intermediate
• Prioritization: advanced
• Team player: intermediate
• English: advanced
• MS Excel with the ability to learn new software: fundamental
• Authorization to work in the U.S
• Must be able to lift up to 15 pounds at a time
• Prolonged periods sitting at a desk and working on a computer

Nice To Haves

• Experience with commercial collections preferred.

Responsibilities

• Closely tracks and reports on cargo claims files as they develop.
• Keeps and maintains records in an up-to-date and organized fashion, to ensure that the latest information is available for review by company personnel.
• Engages with customers, vendors, and colleagues both in the United States and abroad to maintain the flow of communication.
• Tracks, enforces, and gives notice of strict deadlines.
• Monitors claims files for unusual circumstances which may require escalation within the company.
• Pursues collections against outside parties.
• Understands complex fact patterns and reduces them into easily-absorbed written summaries.
• Processes payables and receivables relating to marine cargo claims.
• Performs other duties as assigned.

Benefits

• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long Term Disability Insurance
• Paid Parental Leave
• Business Travel Insurance
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level