Claims Trainer
About The Position
As a Claims Trainer, you’ll design and deliver innovative learning experiences that support associates at every stage of their career. Empower others and shape the future of commercial insurance learning- collaborate with subject matter experts, create dynamic curriculum, facilitate impactful training, and apply talent development principles to drive real results. In this role, you will partner with our training team to cultivate a culture of lifelong learning while delivering engaging, effective training experiences. You’ll apply adult learning principles to design and facilitate impactful programs that support both new and experienced associates.
Requirements
- Experience handling moderate to complex casualty liability claims
- Strong commitment to learning and development
- Excellent presentation and public speaking skills
- Proficiency in Microsoft Office Suite, SharePoint, and eLearning tools
- Strong written and verbal communication skills
- Knowledge of adult learning principles
- Minimum of 3 years of insurance or training experience
- Bachelor’s degree in Business, Insurance, or a related field
Nice To Haves
- Associate in General Insurance (AINS) designation preferred
- Associate in Underwriting (AU) designation and CPCU coursework a plus
Responsibilities
- Collaborate with the training team to create and deliver high-quality learning experiences
- Design and facilitate training using adult learning principles
- Research, develop, and organize curriculum related to insurance coverage and content
- Support onboarding by developing schedules and technical training plans in partnership with hiring managers
- Maintain and manage curriculum within the Learning Management System (LMS)
- Coordinate instructor-led training sessions, including scheduling and SME participation
- Track, document, and evaluate training effectiveness; recommend improvements
- Deliver presentations and lead training sessions as assigned
- Participate in industry workshops, conferences, and training consortiums
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1-10 employees
