Trainer
About The Position
Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Manager – Sales Service Delivery working onsite in Tempe, Arizona, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you’ll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You’ll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process. You’ll report to the Training Manager. We’re looking for a Trainer to welcome and excite new hires as they start their new careers.
Requirements
- 6 months or more in training and adult learning or call center experience
- Team building and nurturing an inclusive learning environment
- Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks
- High school diploma or equivalent
- Computer experience
Responsibilities
- Inspire and motivate learners to reach for amazing
- Mentor and coach new hires within client training goals and time frames
- Bring your interest in helping others to start their career journeys successfully
- Deliver high quality client product training
Benefits
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
