Claims Trainer

Southeastrans•Atlanta, GA

38d

About The Position

Responsibilities include training new claims specialists on the required job functions and systems in all states/contracts. As well as, assisting with the development of training curriculum for the Claims department. Responsibilities will also include training providers to understand the Southeastrans clean claim process.

Requirements

1-3 Years employee training experience, claims experience a plus
Excellent presentation skills
High level of interpersonal and observational skills to handle sensitive and confidential situations.
Must have excellent written and verbal communication skills
Ability to work independently or with the team in a training environment
Excellent time management skills
Must be able to demonstrate multi-tasking skills in a production-based environment
High-Level proficiency or above in Microsoft Office Applications (PowerPoint, Word, Excel, and Outlook.
Positive attitude
Bachelor's degree or the equivalent of work experience
Must be willing to travel

Responsibilities

Assist Claims Administrator with employee on-boarding training programs as well as on-going skills training
Conduct training needs analysis to determine specific training needs for department staff, and evaluate effectiveness
Audit work of new hires during first 90 days and coordinate training initiatives to identify, develop and publish corrective actions and educational materials.
Partner with Claims Administrator to develop and execute scheduled specialized training sessions focused on system enhancements, workflow changes, new products or product changes as well as policy/procedure changes.
Train Provider Network on Clean Claims Submission to minimize complaints regarding billing submissions.
Evaluate the outcome of training sessions and maintain records of trainees' progress and achievements.

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