Claims Associate- Missouri Claims

AcrisureSaint Louis, MO
1dOnsite

About The Position

About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Essential Duties and Responsibilities include the following. Other duties may be assigned : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • High School diploma or equivalent is required.
  • Strong attention to detail, excellent communication skills required, proficiency in using policy management software a plus
  • Excellent organizational skills and time management skills to handle multiple tasks efficiently
  • Ability to build and maintain positive relationships with clients and colleagues.
  • Results driven and customer focus
  • Good verbal and written communication skills, as well as interpersonal skills are needed.
  • Ability to read and interpret documents
  • Basic computer skills are required, experience with Microsoft Word, Excel and Outlook preferred.
  • Ability to read and interpret documents such as general business periodicals, general ledgers, and procedural manuals.
  • Ability to respond to inquiry or complaints.
  • Ability to write routine reports and business correspondence.
  • Ability to effectively present information in one-on-one situations.
  • Ability to solve problems and deal with situations where limited standardization exists.
  • Ability to calculate figures/amounts such as discounts, interest, proportions and percentages.

Nice To Haves

  • Experience working in claims, or an equivalent combination of training, educations and experience., is preferred.
  • proficiency in using policy management software a plus
  • experience with Microsoft Word, Excel and Outlook preferred.

Responsibilities

  • Review insurance claims forms and related documents (e.g. medical records) for required information.
  • Enter new claims setup information into claims management system (ClaimsXPress).
  • Maintain existing files in claims management system.
  • Print and prepare outgoing letters and forms on behalf of claims adjusters.
  • Scan and sort incoming daily mail.
  • Pay claim-related expenses when authorized.
  • Handle incoming calls.
  • Make outgoing calls as specifically required.

Benefits

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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