Claims Service Coordinator- Claims Assistant

Acrisure • Las Vegas, NV

1d • $21 - $24 • Remote

About The Position

About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. PRIMARY PURPOSE : To provide assistance to the claim staff by performing a variety of administrative tasks based on jurisdictional requirements. Responds to customer inquiries.

Requirements

• High school diploma or GED required. Relevant work experience can be substituted for required education.
• One year of clerical or customer service experience or equivalent combination of education and experience required.
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Efficient time management skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Can determine what next steps are required and proactively respond
• Be able to multi task in various systems and/or programs
• Thoroughness.
• Technical Capacity.
• Problem Solving.
• Customer Service Oriented
• Teamwork

Responsibilities

• Prepares file for legal defense referrals or subpoena responses.
• Prepares variety of letters, reports and forms
• Schedules physician appointments and sends appropriate letters and records
• Edits and organizes a variety of records for Utilization or Legal Review
• Answers phone related inquiries
• Makes outbound calls to request information and follow up
• Prepares various letters, reports and forms.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees