Claim Service Coordinator, Claims Assistant

Acrisure•Bradenton, FL

1d•Remote

About The Position

PRIMARY PURPOSE : To provide assistance to the claim staff by performing a variety of administrative tasks based on jurisdictional requirements. Responds to customer inquiries. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Prepares file for legal defense referrals or subpoena responses. Prepares variety of letters, reports and forms Schedules physician appointments and sends appropriate letters and records Edits and organizes a variety of records for Utilization or Legal Review Answers phone related inquiries Makes outbound calls to request information and follow up Prepares various letters, reports and forms. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s).

Requirements

High school diploma or GED required. Relevant work experience can be substituted for required education.
One year of clerical or customer service experience or equivalent combination of education and experience required.
Excellent oral and written communication
PC literate, including Microsoft Office products
Strong organizational skills
Efficient time management skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Can determine what next steps are required and proactively respond
Be able to multi task in various systems and/or programs
Thoroughness.
Technical Capacity.
Problem Solving.
Customer Service Oriented
Teamwork