Claims Supervisor

Gallagher•Little Rock, AR

6h•Remote

About The Position

At Gallagher, we help clients face risk with confidence, backed by a digital ecosystem of consulting tools, advanced data, and analytics. The culture is grounded in teamwork, integrity, and a shared commitment to doing the right thing, valuing curiosity and new ideas. As a Claims Supervisor, you will lead and inspire a team of claims adjusters, ensuring exceptional client service. This involves managing workloads, guiding team performance, and fostering a collaborative environment, offering an opportunity to make an impact and grow your career in a supportive and dynamic workplace.

Requirements

A high school diploma and 10 years of claims experience.
Licenses and certifications for all states where claims are handled, or the ability to obtain them.
Strong analytical and problem-solving skills.
A passion for coaching and developing team members to help them grow.
A commitment to delivering consistent and flawless client service.

Nice To Haves

A bachelor’s degree is preferred but not required.
Candidates in Arkansas preferred, not required.

Responsibilities

Supervise and support a team of claims adjusters, ensuring they meet goals and deliver outstanding service.
Lead hiring efforts and provide training to help adjusters succeed.
Use tools like FOCUS and the Claim Operation Tool Kit to monitor performance and address challenges early.
Collaborate with clients, carriers, brokers, and internal teams to ensure smooth operations.
Set clear team goals, motivate your team, and create opportunities for their professional growth.
Ensure all team members maintain the necessary licenses and certifications.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...