Claims Supervisor - AmShield

Shelter Mutual Insurance Company•Columbia, MO

About The Position

A company built to serve you. It's your career, Shelter it! Claims Supervisor – AmShield $69,264 - $88,645 minimum starting pay Job Level: Supervisor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Coordinate and supervise work of personnel involved in claims adjusting and processing activities. Monitor and review claim files processed by supervised personnel to ensure proper handling in accordance with policy provisions, established procedures and legal obligations of the Companies. Make decisions to assign claims to independent adjusters and may oversee processing of the claim by independent adjusters. Assist with selection and training and is responsible for continuing development of personnel directly or indirectly supervised. Maintain current knowledge and understanding of policy provisions, company procedures, and state laws governing claims handling. May be assigned duties with regard to catastrophe teams. Support compliance with the innovation training and use of all tools used in the department. What We're Looking For: Ability to comprehend and apply insurance policies, claims laws and interpret management reports Thorough knowledge of insurance claims operations, and specifically of Corporate policies and claims procedures is strongly preferred Understanding of medical terminology Superior skills in negotiation, communication and customer service Ability to learn through on-the-job training/training courses and obtain multi state licensing Strong skills in technology Efficient in time management to maintain schedules and deadlines Ability to perform the essential functions of the position, with or without a reasonable accommodation Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as: Health, Dental, Voluntary Vision and Prescription Drug Insurance Savings and Profit Sharing 401(k) Paid Time Off for Sick and Personal Leave, Vacation and Holidays Vitality Wellness Program "Dress for Your Day" Dress Code Flexible Scheduling And much more! #IND1# If interested, please apply by: 03/09/2026

Requirements

Ability to comprehend and apply insurance policies, claims laws and interpret management reports
Thorough knowledge of insurance claims operations, and specifically of Corporate policies and claims procedures is strongly preferred
Understanding of medical terminology
Superior skills in negotiation, communication and customer service
Ability to learn through on-the-job training/training courses and obtain multi state licensing
Strong skills in technology
Efficient in time management to maintain schedules and deadlines
Ability to perform the essential functions of the position, with or without a reasonable accommodation

Responsibilities

Coordinate and supervise work of personnel involved in claims adjusting and processing activities.
Monitor and review claim files processed by supervised personnel to ensure proper handling in accordance with policy provisions, established procedures and legal obligations of the Companies.
Make decisions to assign claims to independent adjusters and may oversee processing of the claim by independent adjusters.
Assist with selection and training and is responsible for continuing development of personnel directly or indirectly supervised.
Maintain current knowledge and understanding of policy provisions, company procedures, and state laws governing claims handling.
May be assigned duties with regard to catastrophe teams.
Support compliance with the innovation training and use of all tools used in the department.