Claims Service Representative (Entry-level)

Utica National Insurance Group•New Hartford, NY

11d•$34,000 - $40,900•Onsite

About The Position

At Utica National Insurance Group, our 1,300 employees nationwide live our corporate promise every day: to make people feel secure, appreciated, and respected. We are an “A” rated, $1.7B award-winning, nationally recognized property & casualty insurance carrier. Headquartered in Central New York, we operate across the Eastern half of the United States, with major office locations in New Hartford, New York and Charlotte, and regional offices in Boston, New York City, Atlanta, Dallas, Columbus, Richmond, and Chicago. This is an important claims support role that helps keep our claims processes efficient, organizing and moving. With skills in detail orientation and organization, you will sort and index claims-related documents on a daily basis so our claims adjusters can begin their work in servicing our customers. Other administrative tasks will be assigned to help you learn, grow, and develop into the role. This is your opportunity to begin your career in the insurance industry!

Requirements

Associate's degree preferred or equivalent experience.
Ability to work on site at our New Hartford, NY location.

Nice To Haves

2 years working in a Claims environment preferred, but not required.

Responsibilities

Process billing invoices.
Complete any necessary forms and letters to be sent to relevant parties as requested by the Claims Adjuster.
Request and obtain relevant documentation for a claim as requested by the Claims Adjuster and ensure timely follow up.
Mail and print letters, files, and other relevant claims documents.
Perform work within vendor web portals.
Perform research while working exception reports.
Complete all required internal claims reports timely.
Perform financial transaction job tasks.
Manual Exception check handling.
Update vendor file with new vendors or updates to existing vendors.
Performs other duties as assigned.
Conforms with all corporate policies and procedures.

Benefits

Medical and Prescription Drug Benefit
Dental Benefit
Vision Benefit
Life Insurance and Disability Benefits
401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit-Sharing contribution based upon annual company financial results)
Health Savings Account (HSA)
Flexible Spending Accounts
Tuition Assistance, Training, and Professional Designations
Company-Paid Family Leave
Adoption/Surrogacy Assistance Benefit
Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
Student Loan Refinancing Services
Care.com Membership with Back-up Care, Senior Solutions
Business Travel Accident Insurance
Matching Gifts program
Paid Volunteer Day
Employee Referral Award Program
Wellness programs