Claims Resolution Manager

PGT Trucking, Inc.•Hopewell Township, PA

8d•Onsite

About The Position

With more than 40 years of transportation experience, PGT Trucking Inc. is a leader in flatbed shipping solutions with the best drivers, mechanics and office talent in the industry. Join our team as a Claims Resolution Manager at PGT Trucking Inc. and make a meaningful impact in the transportation industry. Based at our Hopewell Township, PA headquarters where you'll be an integral part of our dynamic and fast-paced workplace. Here's why you should consider this opportunity: Your Role: As a Claims Resolution Manager, you'll play a vital role in managing and resolving claims related to accidents and incidents involving our company equipment and personnel. Your responsibilities will include:

Requirements

Experience in the trucking industry and liability is preferred but not required; we're willing to train individuals with the right attitude.
Strong customer service skills and attention to detail, with a sense of urgency.

Responsibilities

Developing and maintaining loss files and entering new loss records into our computer system.
Investigating accidents to determine our financial liability.
Filing accurate and timely letters/reports with claimants and their insurance companies.
Analyzing claim documentation and evaluating damage estimates and injury reports.
Negotiating claim settlements to minimize our financial liability.
Resolving claims involving serious personal damages.
Monitoring, negotiating, and resolving cargo claims.
Maintaining good customer relations when claims, accidents, or injuries involve our company and a customer's goods, equipment, or personnel.
Collaborating with various departments and assisting drivers with claim information.
Ensuring compliance with DOT regulations and safety procedures.
Handling charge-backs and generating necessary reports.