Trainable Claims Recovery Agent
About The Position
We are looking for professional individuals to join our Great Place to Work Certified office in Bloomington, Illinois! Your main responsibility as a collector is to take/place calls, negotiate payment, and accurately notate files of conversations had and payments received. This is a fully trainable position, no prior experience needed! Wilber is a business of exceptional culture and the service we provide for our clients is second to none. Wilber has also been ranked number 40 in Best Workplaces in Financial Services and Insurance for Fortune magazine. We offer opportunities for team members to suggest/participate in fundraisers and community service events that matter to them. This Full-Time collector position starts with a base pay of $19.00 hourly pay ($21 if bilingual in Spanish) plus uncapped commission.
Requirements
- High school diploma or GED
- Computer proficiency
- Excellent phone etiquette
- Ability to deescalate conflict
- Negotiation skills
Nice To Haves
- Customer Service/ Call Center experience
- ARM experience (Accounts Receivable Management)
- Collections experience
Responsibilities
- Take/place calls
- Negotiate payment
- Accurately notate files of conversations had
- Accurately notate files of payments received
Benefits
- Medical, Vision, and Dental
- Short/Long Term Disability
- 401K with Company Match
- PTO & Paid Holiday Leave
- 25k Life insurance policy paid for by Wilber
- Free Breakfast
- And so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
101-250 employees
