Claims Intern 2026

Summit Consulting • Lakeland, FL

3d

About The Position

Headquartered in the Central Florida city of Lakeland, Summit employs over 700 office and field associates at its main location and regional offices in Baton Rouge, Louisiana, and Gainesville, Georgia. As the people who know workers’ comp, we strive to provide an atmosphere of constant growth and development for our employees. Summit provides workers’ compensation programs and services to thousands of employers throughout the Southeast. Summit is a member of Great American Insurance Group, a company that focuses on building relationships and linking people to various career paths. Whether it’s underwriting, claims, accounting, IT, legal, or customer service, Great American Insurance Group combines a small-company entrepreneurial atmosphere with big- company expertise. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Summit Consulting LLC, headquartered in Lakeland, FL, is a super-regional Workers’ Compensation insurance management company operating throughout the Southeast and Southwest United States. The Claims Department summer internship position provides opportunities to gain an understanding of Workers’ Compensation claims management within a dynamic and collaborative environment. Interns will engage with various teams and gain work experience to multiple facets of the claims process, including: Rotation through all departments within Claims Exposure to select operational areas supporting Claims Learn the fundamentals of Workers’ Compensation claims adjusting Shadow field adjustor to observe claim evaluation and gather facts of the accident and injury Collaborate with the Claims Liaison team to understand agent relationship and adjuster interactions Assist in troubleshooting reported issues and researching potential solutions Contribute to a summer long project, ending in a presentation of the project results at the end of the internship.

Nice To Haves

• Currently enrolled in a bachelor’s degree program from an accredited four-year college or university, pursuing degrees in fields such as Risk Management, Criminal Justice, Business Administration, Healthcare or a related field.
• Junior or senior academic standing preferred
• Ability to work independently while maintaining confidentiality
• Proficiency in Microsoft Word, Excel and PowerPoint
• Exceptional analytical and problem-solving skills
• Excellent written, verbal, and interpersonal communication skills
• Dependable, self-motivated, goal-oriented with a passion for helping others and delivering solutions
• Demonstrates and able to apply critical thinking and multi-tasking skills.

Responsibilities

• Rotation through all departments within Claims
• Exposure to select operational areas supporting Claims
• Learn the fundamentals of Workers’ Compensation claims adjusting
• Shadow field adjustor to observe claim evaluation and gather facts of the accident and injury
• Collaborate with the Claims Liaison team to understand agent relationship and adjuster interactions
• Assist in troubleshooting reported issues and researching potential solutions
• Contribute to a summer long project, ending in a presentation of the project results at the end of the internship

Benefits

• Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.
• We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match.
• These benefits are available to eligible full-time and part-time employees.
• Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

What This Job Offers

• Career Level: Intern