Claims Data Analyst

AIG • Hato Rey Central, PR

43d • Onsite

About The Position

Claims Data Analyst At AIG, we are reimagining the way we help customers to manage risk. Join us as a Data Analyst in the Claims Department to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact This role offers extensive collaboration opportunities with local and international cross-functional teams within the Claims Department. The Data Analyst will transform data into rich, meaningful, relevant insights that can be used to identify trends and measure performance results.

Requirements

• Bachelor's degree in a related field and/or work experience in a similar role.
• This role suits candidates with experience in related responsibilities.
• Effective written and verbal communication skills in English and Spanish.
• Strong analytical, critical thinking and problem-solving skills, and attention to details.
• Experience with data visualization in Power BI.
• Working knowledge of SQL and Python.
• Proficiency in Microsoft O365 suite (Excel / Power Point / SharePoint / Power BI / Outlook / Teams).
• Excellent communication, presentation, and interpersonal skills.

Responsibilities

• Tracking and analyzing large sets of data to discover/monitor meaningful trends and present to key stakeholders of the organization on a routine basis.
• Building and maintaining standard reporting tools and dashboards so management team can easily visualize data, spot trends and support business reviews.
• Working closely with the Claims Performance & Operations Team to define and monitor KPIs to continually measure outcomes, identify opportunities to improve and streamline processes.
• Preparing comprehensive reports and presentations with in-depth analysis of results in terms of frequency, severity, variance and trends.
• Monitoring data quality to improve accuracy and completeness.
• Any other project or related task required by AIG.

Benefits

• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees