Claims Consultant

Berkley • Minneapolis, MN

9h

About The Position

The Claims Consultant is responsible for handling claims of varying complexity and severity across Commercial Auto, Hired/Non‑Owned Auto, and/or third-party general liability lines. This includes managing both attorney‑represented and non-attorney‑represented matters. The role requires advanced technical claims expertise, sound judgment, strong communication, negotiation and presentation skills, and the ability to develop and execute effective resolution strategies.

Requirements

• 5+ years’ experience.
• Prior claims handling experience in commercial lines, including auto and liability.
• Advanced technical and operational claims skills.
• Strong communication, negotiation, and presentation skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and make sound decisions.
• Ability to obtain adjuster licenses in required states.
• Bachelor’s Degree required.

Nice To Haves

• Professional designations (AIC, SCLA, CPCU) preferred.
• Additional professional degrees, (J.D./M.B.A) considered.

Responsibilities

• Efficiently manage assigned claims from initial report through resolution, ensuring timely and accurate coverage analysis and communication.
• Direct and manage investigative activities, including gathering statements, reviewing evidence, and coordinating with vendors and experts.
• Establish and maintain appropriate reserves promptly and accurately throughout the life of the claim.
• Make recommendations on claims processes and proactive resolution strategies; collaborate with management and senior leadership on higher severity claims.
• Regularly present claim status and resolution strategies to leadership, including senior leadership.
• Apply advanced claims technical knowledge to evaluate liability, damages, and recovery potential.
• Participate in roundtables and authority discussions; mentor and coach team members as needed.
• Maintain current knowledge of industry trends, legal developments, and policy changes impacting claims handling
• May perform other functions as assigned

Benefits

• Health
• dental
• vision
• dental
• life
• disability
• wellness
• paid time off
• 401(k) and profit-sharing plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level