Claims Consultant

Berkley•Minneapolis, MN

About The Position

Berkley Technology Underwriters (BTU), a member of W. R. Berkley Corporation, is a global insurance provider, offering property, casualty, professional and cyber insurance coverage for technology firms and businesses with technology exposure. W. R. Berkley Corporation is an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. The Claims Consultant is responsible for handling claims of varying complexity and severity across Commercial Auto, Hired/Non‑Owned Auto, and/or third‑party general liability lines. This includes managing both attorney‑represented and non-attorney‑represented matters. The role requires advanced technical claims expertise, sound judgment, strong communication, negotiation and presentation skills, and the ability to develop and execute effective resolution strategies.

Requirements

5+ years’ experience.
Prior claims handling experience in commercial lines, including auto and liability.
Advanced technical and operational claims skills.
Strong communication, negotiation, and presentation skills.
Excellent analytical and problem-solving abilities.
Ability to work independently and make sound decisions.
Ability to obtain adjuster licenses in required states.
Bachelor’s Degree required.

Nice To Haves

Professional designations (AIC, SCLA, CPCU) preferred.
Additional professional degrees, (J.D./M.B.A) considered.

Responsibilities

Efficiently manage assigned claims from initial report through resolution, ensuring timely and accurate coverage analysis and communication.
Direct and manage investigative activities, including gathering statements, reviewing evidence, and coordinating with vendors and experts.
Establish and maintain appropriate reserves promptly and accurately throughout the life of the claim.
Make recommendations on claims processes and proactive resolution strategies; collaborate with management and senior leadership on higher severity claims.
Regularly present claim status and resolution strategies to leadership, including senior leadership.
Apply advanced claims technical knowledge to evaluate liability, damages, and recovery potential.
Participate in roundtables and authority discussions; mentor and coach team members as needed.
Maintain current knowledge of industry trends, legal developments, and policy changes impacting claims handling
May perform other functions as assigned