Claims Associate

Acrisure • Florence, AL

6d • Onsite

About The Position

About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: A Claims Associate is responsible for participating in the processing of insurance claims by performing the following administrative duties.

Requirements

• Bachelor’s degree in business, finance or other related discipline or associate’s degree or an equivalent combination of relevant education and/or experience.
• Strong attention to detail, excellent communication skills required, proficiency in using policy management software a plus
• Excellent organizational skills and time management skills to handle multiple tasks efficiently
• Ability to build and maintain positive relationships with clients and colleagues.
• Results driven and customer focus

Nice To Haves

• Previous experience in the insurance industry, policy administration or customer service preferred
• Understanding of insurance policies, regulations and industry standards a plus

Responsibilities

• Review insurance claims forms and related documents (e.g. medical records) for required information.
• Enter new claims setup information into claims management system (ClaimsXPress).
• Maintain existing files in claims management system.
• Print and prepare outgoing letters and forms on behalf of claims adjusters.
• Scan and sort incoming daily mail.
• Pay claim-related expenses when authorized.
• Handle incoming calls.
• Make outgoing calls as specifically required.

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees