Claims Assistant

AssuranceAmerica•Atlanta, GA

40d

About The Position

Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned. About the ROLE Each day at AssuranceAmerica is different, but as a Claims Assistant, you will: • General handling of claims mail (open, date stamp, scan) • Send checks with documents by certified mail or overnight for Claims Department • Order supplies required for the Claims Department • Maintain and organize Claims Area printers • Assist in preparing reproductions of documents • Organizing events as needed. • Perform routine office support tasks as assigned • Assist any Claim employee who works from home with mail and printed items • Attend and participate in departmental meetings • Support, train, develop, and act as a back up to other areas such as the mail room • Abide by all company or department policies • Perform other duties as assigned by Claims Management About YOU • Communication and analytical ability at a level to interact with associates, managers, agents and vendors. • Demonstrate team building and coordination skills. • Must possess strong interpersonal skills and the ability to present critical information to Senior Management. • Ability to manage multiple priorities and work independently. Must meet company guidelines for attendance and punctuality and professional appearance/decorum.

Requirements

Communication and analytical ability at a level to interact with associates, managers, agents and vendors.
Demonstrate team building and coordination skills.
Must possess strong interpersonal skills and the ability to present critical information to Senior Management.
Ability to manage multiple priorities and work independently. Must meet company guidelines for attendance and punctuality and professional appearance/decorum.
Associate or bachelor’s degree required.
Must possess or have the ability to obtain a notary public license within six months of hire.
Experience working with Microsoft Office products.

Nice To Haves

Prior office and/or Customer Service experience preferred.

Responsibilities

General handling of claims mail (open, date stamp, scan)
Send checks with documents by certified mail or overnight for Claims Department
Order supplies required for the Claims Department
Maintain and organize Claims Area printers
Assist in preparing reproductions of documents
Organizing events as needed.
Perform routine office support tasks as assigned
Assist any Claim employee who works from home with mail and printed items
Attend and participate in departmental meetings
Support, train, develop, and act as a back up to other areas such as the mail room
Abide by all company or department policies
Perform other duties as assigned by Claims Management