Claims and Safety Advisor

Nussbaum•Hudson, NH

41d•$45,000 - $70,000•Onsite

About The Position

Safety and compliance is a major focus for Nussbaum. We're seeking a Safety & Claims Advisor with strong communication skills to assist with accident/insurance claims, hours-of-service (HOS) regulations, and ensuring drivers maintain DOT requirements. This role involves many crucial conversations with drivers, insurance companies, and team members; effective and respectful communication is essential. Core job responsibilities include: Handle insurance claims for driver accidents/incidents (auto liability/physical damage) - gather the incident report, collect pictures, work with the parties to take care of equipment, compile paperwork, and work with our insurance companies on the claims. Assist drivers with ELD (Electronic Logging Device) issues and Hours-of-Service (HOS) situations. This includes answering questions, addressing violations, reporting, and troubleshooting ELD system problems. (If unfamiliar with ELD and HOS, we will train.) Driver Scorecard Administration - update and enter driver points into the scorecard system, specifically for maintenance bonuses. DOT expirations - help maintain driver DOT cards, licenses, and any DOT-related paperwork.

Requirements

Team player - interacts well with others, respectful, gives/receives feedback with grace and honesty.
Strong communication skills - verbal and written.
Self-motivated - identifies new opportunities and takes initiative to solve problems.
Lifelong Learner - always looking to grow, both personally and professionally.
Detail Oriented - patient and willing to dive into the details.
Ability to type 40+ words per minute.
Basic knowledge of Word, Excel, and general computer skills.

Nice To Haves

A background in insurance or customer service is preferred.

Responsibilities

Handle insurance claims for driver accidents/incidents (auto liability/physical damage) - gather the incident report, collect pictures, work with the parties to take care of equipment, compile paperwork, and work with our insurance companies on the claims.
Assist drivers with ELD (Electronic Logging Device) issues and Hours-of-Service (HOS) situations. This includes answering questions, addressing violations, reporting, and troubleshooting ELD system problems. (If unfamiliar with ELD and HOS, we will train.)
Driver Scorecard Administration - update and enter driver points into the scorecard system, specifically for maintenance bonuses.
DOT expirations - help maintain driver DOT cards, licenses, and any DOT-related paperwork.

Benefits

Health, dental, & vision coverage for you + eligible dependents.
Life & disability insurance.
Flexible Spending Account (FSA) option for healthcare and childcare expenses.
ESOP account - company-funded supplemental retirement account (on top of the 401k).
401(k) match.
Paid holidays & escalating PTO.
Cross-Department Networking - Get to know fellow employee owners through network lunches, financial workshops, serving on a committee/event team, service projects, and GrowRED activities.
GrowRED Professional Development - Earn rewards points as you engage in classes, seminars, job shadows, online training, and activities with fellow employee owners!
Company Wellness Program - includes step and weight loss incentives, gym reimbursements, and free add-on healthcare benefits. Earn reward points for engaging in a healthy, active lifestyle!
Rewards - GrowRED + Wellness points may be redeemed for gift cards, electronics, PTO days, and more!
Food days! Every other month, enjoy a free gourmet lunch served by fellow employee-owners.