Claims Advisor

The Strickland Group • Davenport, IA

2d

About The Position

Be the Advocate Clients Rely On — Become a Claims Advisor Are you empathetic, detail-driven, and skilled at navigating complex situations? As a Claims Advisor , you’ll guide clients through the claims process with expertise, care, and confidence—ensuring they feel supported every step of the way. What You’ll Do: 📝 Claims Management – Provide hands-on support throughout the entire claims lifecycle, from initial reporting to resolution. 💬 Client Advocacy – Act as the key liaison between clients, insurers, and internal teams—offering proactive communication and peace of mind. 🔍 Problem Resolution – Investigate claims issues, identify solutions, and escalate when needed to ensure swift and fair outcomes. 📊 Documentation & Reporting – Maintain detailed records and prepare accurate reports to support claims analysis and compliance. 🤝 Collaborative Partner – Work cross-functionally with underwriting, risk advisors, and service teams to improve the client experience. Why It Matters: ✅ You are the calm in a client’s storm ✅ You ensure timely and fair outcomes ✅ You uphold trust in every interaction ✅ You bring clarity when clients need it most 🌟 Guide. Support. Resolve. Be the Claims Advisor They Can Count On. If you're passionate about client care and thrive on resolving issues with precision and empathy—this is your moment. 👉 Step into a role where your impact is immediate and meaningful. Let’s get started.

Requirements

• Experience in claims handling, insurance, or customer support roles
• Strong problem-solving and critical thinking skills
• Empathy and communication finesse under pressure
• Organizational and multitasking abilities
• Familiarity with claims systems and regulatory requirements

Responsibilities

• Claims Management – Provide hands-on support throughout the entire claims lifecycle, from initial reporting to resolution.
• Client Advocacy – Act as the key liaison between clients, insurers, and internal teams—offering proactive communication and peace of mind.
• Problem Resolution – Investigate claims issues, identify solutions, and escalate when needed to ensure swift and fair outcomes.
• Documentation & Reporting – Maintain detailed records and prepare accurate reports to support claims analysis and compliance.
• Collaborative Partner – Work cross-functionally with underwriting, risk advisors, and service teams to improve the client experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed