Claims Analyst
About The Position
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. Priority1 was founded in 1995 with the same entrepreneurial spirit that still drives our business today. We are a mix of great people and great technology. Our success is driven by a strong partnership of employees, customers, and carriers. We also employ an industry-best Transportation Management System (TMS). We are a full service logistics company partnering with thousands of national and regional truckload and LTL carriers. We offer less than truckload (LTL), full truckload (TL), expedited, roadshow, warehousing, and ocean freight services.
Requirements
- Previous Customer Service experience preferred
- Skilled in both verbal and written communication
- Proven analytical and problem solving skills
- Capable of identifying customer needs and maintain and support a customer service philosophy
- Ability to use decision making skills to offer options and resolve problems in a variety of contexts in a fast paced environment.
- Has talent to exercise good judgment.
- Knack for adapting to constant changes in work environment, work assignments, and/or changes in priorities
- College degree preferred or equivalent work experience.
- College hours or a college degree may be substituted for some experience as deemed appropriate.
Responsibilities
- Filing claims on behalf of the customer
- Follow-up on the status internally, with the carriers, and with the agent partners
- Application of claim payments from the carrier
- Liaison between Agent Partners, Key Account Reps, and Carriers
- Owning the claims process and ensuring it is achieved successfully
Benefits
- $15.25 per hour
- Medical Insurance with premiums paid at 100% for employees AND dependent.
- Dental Insurance 100% paid for Employee.
- Vision Insurance
- HSA with Employer Contributions
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k) Plan
- Profit Sharing: Typical annual contribution of 15% of total eligible compensation
- Paid Holidays AND PTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
