Claims Advocate

Scout Motors • Charlotte, NC

9d • $70,000 - $85,000 • Onsite

About The Position

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion. Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now! Overview Scout Motors is seeking a Claims Analyst / Claims Advocate to join our Insurance & Risk Management team. In this role, you’ll manage and advocate for Scout Motors’ interests in all insurance-related claims, including property, casualty, liability, auto, and workers’ compensation. You’ll work closely with internal teams— Corporate, Production, Retail, and HR —as well as brokers, carriers, and third-party administrators to ensure timely reporting, accurate documentation, and effective resolution of claims.

Requirements

• Education: Bachelor’s degree in risk management, business administration, finance, or related field.
• Experience: 3–5 years in insurance claims handling or risk management (manufacturing or automotive preferred). CGL and WC experience a plus.
• Skills: Strong analytical and negotiation skills
• Excellent communication and organizational abilities
• Claims reporting and claims review expertise
• Knowledge of insurance carriers and insurance brokers
• Experience with RMIS (Risk Management Information Systems)
• Proficiency in claims management systems and Microsoft Excel
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Nice To Haves

• Familiarity with ERP systems (SAP, Oracle) is a plus

Responsibilities

• Serve as the primary point of contact for all insurance claims.
• Report, track, and monitor claims from initiation to resolution.
• Advocate for Scout Motors in negotiations with carriers, brokers, and TPAs.
• Maintain a comprehensive claims database and provide regular reporting.
• Investigate incidents, gather documentation, and prepare claim summaries.
• Review claims for accuracy, coverage applicability, and compliance.
• Identify trends in claims data and recommend preventive measures.
• Ensure compliance with corporate policies and regulatory requirements.
• Communicate claim status and outcomes to internal stakeholders across Corporate, Production, Retail, EHS and HR .

Benefits

• The benefits of joining Scout include the chance to build products and a company from the ground up . This is a chance to create something new and lasting – with an iconic brand at its foundation . In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level