Claims Advocate

Scout Motors • Charlotte, NC

7h • $70,000 - $85,000 • Hybrid

About The Position

Scout Motors is seeking a Claims Analyst / Claims Advocate to join our Insurance & Risk Management team. In this role, you’ll manage and advocate for Scout Motors’ interests in all insurance-related claims, including property, casualty, liability, auto, and workers’ compensation. You’ll work closely with internal teams—Corporate, Production, Retail, and HR—as well as brokers, carriers, and third-party administrators to ensure timely reporting, accurate documentation, and effective resolution of claims.

Requirements

• Bachelor’s degree in risk management, business administration, finance, or related field.
• 3–5 years in insurance claims handling or risk management (manufacturing or automotive preferred). CGL and WC experience a plus.
• Strong analytical and negotiation skills
• Excellent communication and organizational abilities
• Claims reporting and claims review expertise
• Knowledge of insurance carriers and insurance brokers
• Experience with RMIS (Risk Management Information Systems)
• Proficiency in claims management systems and Microsoft Excel
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Nice To Haves

• Familiarity with ERP systems (SAP, Oracle) is a plus

Responsibilities

• Serve as the primary point of contact for all insurance claims.
• Report, track, and monitor claims from initiation to resolution.
• Advocate for Scout Motors in negotiations with carriers, brokers, and TPAs.
• Maintain a comprehensive claims database and provide regular reporting.
• Investigate incidents, gather documentation, and prepare claim summaries.
• Review claims for accuracy, coverage applicability, and compliance.
• Identify trends in claims data and recommend preventive measures.
• Ensure compliance with corporate policies and regulatory requirements.
• Communicate claim status and outcomes to internal stakeholders across Corporate, Production, Retail, EHS and HR.

Benefits

• Competitive insurance including:
• Medical, dental, vision and income protection plans
• 401(k) program with:
• An employer match and immediate vesting
• Generous Paid Time Off including:
• 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level