Claims Advisor

RSL LIFECARE LIMITED • Newcastle, TX

14d • Onsite

About The Position

At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people’s lives. We are seeking an individual to join our team as a Claims Advisor based out of our Hunter Veteran & Family Hub in Maitland. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits. Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.

Requirements

• Be a Compensation Advocate (or willingness to work towards this accreditation - we will provide the training!)
• Have empathy in abundance and have the ability to understand defence-related illnesses and conditions
• Be able to establish and build meaningful relationships internally and externally
• You will have highly developed communication skills and the ability to prioritise, manage and problem solve procedures
• Please include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).
• It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

Responsibilities

• Provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits.
• Assist them throughout the application process with relevant government departments
• Achieve the best possible outcomes for clients

Benefits

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
• Staff discounts across 700 select retail stores through Maxxia Rewards
• Fitness Passport
• Leave Loading - 17.5% pay top up on paid leave
• Plus you'll be joining a team that are truly dedicated to making a positive impact on the lives of veterans and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees