About The Position

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Requirements

  • Bachelor’s degree in business administration, insurance, or a related field and 8+ more years of relevant legal or insurance related experience with commercial transportation claims. Juris Doctorate with 5+ years of transportation/insurance defense litigation experience will also be considered.
  • Ability to manage and develop a team of highly skilled claim professionals to ensure increased performance.
  • Proactive claim handling, including investigation, attorney management, and resolution.
  • Superior written and oral communication skills to work effectively with insureds, underwriters, claimants, and other claims professionals.
  • Highly organized and able to prioritize to manage deadlines.

Nice To Haves

  • Claim handling and leadership experience in trucking, bus and/or commercial auto claims or litigation is preferred.

Responsibilities

  • Develop and implement training of Technical Claim Managers and Technical Claim Directors.
  • Oversee the handling of potential high-exposure, complex bodily injury claims across all 50 States and Canada. Responsible for all aspects of claim-handling, including fact investigation, claim evaluation, and litigation management.
  • Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
  • Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims.
  • Select, retain, and direct appropriate defense counsel on litigated cases.
  • Collaboratively communicate with Underwriting on developments that may impact their respective product lines.
  • Handle special projects and other duties as needed.

Benefits

  • Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
  • Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
  • Personal & Professional Growth
  • RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications.
  • Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
  • Diversity & Inclusion
  • Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
  • RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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