Claim Director, Commercial Auto/Trucking MCU

The Jonus Group • Chicago, IL

3d • $135,000 - $190,000 • Hybrid

About The Position

Seeking a highly skilled and experienced Claim Director/Team Lead to oversee and manage a Commercial Auto/Trucking Major Case Unit. This role involves leading a team of claim professionals, handling high-exposure and complex bodily injury claims, and collaborating with various stakeholders to ensure effective claim resolution. The position is based in a hybrid work environment, requiring three days per week onsite at one of the office locations.

Requirements

• Bachelor’s degree in business administration, insurance, or a related field, with 8+ years of relevant legal or insurance experience in commercial transportation claims.
• Alternatively, a Juris Doctorate with 5+ years of transportation/insurance defense litigation experience will be considered.
• Proven claim handling and leadership experience in trucking, bus, and/or commercial auto claims or litigation is preferred.
• Strong ability to manage and develop a team of skilled claim professionals.
• Expertise in proactive claim handling, including investigation, attorney management, and resolution.
• Superior written and oral communication skills to effectively interact with insureds, underwriters, claimants, and other professionals.
• Highly organized with the ability to prioritize and manage deadlines effectively.

Responsibilities

• Lead and develop a team of Technical Claim Managers and Directors to ensure high performance.
• Oversee the handling of high-exposure, complex bodily injury claims across the United States and Canada, with claim values ranging from $1M to $10M.
• Investigate and analyze complex coverage issues, draft coverage letters, and implement claim resolution strategies.
• Manage litigation, including selecting and directing defense counsel, and independently handle mediations and trials for complex claims.
• Collaborate with Underwriting to address developments impacting product lines.
• Present cases to senior leadership, including Vice Presidents and Executive Vice Presidents, articulating strategies and recommendations effectively.
• Handle special projects and additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager