Citizen Engagement Digital Manager

Issue One • Washington, DC

11d • Hybrid

About The Position

Issue One is committed to protecting the American rule of law and winning game-changing reforms to fix our broken political system and ensure it works for everyone. Since 2014, Issue One has worked to educate the public and Congress to pass legislation to increase transparency, strengthen government ethics and accountability, reduce the influence of big money in politics, protect the freedom to vote, and strengthen U.S. elections. Issue One is helping lead the fight to protect American democracy in 2026 through our Check the Exec campaign, a comprehensive effort to educate, organize, and activate bipartisan constituencies against democratic backsliding. This campaign combines grassroots networking, grasstops power-building, narrative change, and Capitol Hill advocacy to restore critical checks and balances. The Hill component of this campaign (We the People Playbook) is a bipartisan platform to reclaim core constitutional powers that have been abdicated by Congress. Position The Citizen Engagement Digital Manager leads strategic digital organizing efforts that strengthen supporter engagement and drive measurable campaign impact. This role is responsible for designing and executing digital strategies that mobilize supporters, grow online communities, and convert engagement into action across Issue One’s campaigns and initiatives. The ideal candidate brings strong organizing instincts, advanced digital skills, and a passion for community-driven campaigns. This role works closely with the Campaigns, Communications, Development, and Advocacy teams to ensure digital organizing is aligned with organizational priorities and campaign goals.

Requirements

• Minimum of 3-5 years of experience in digital organizing or digital campaigning in nonprofit, advocacy, political, or movement settings, including serving as a manager or strategist.
• Demonstrated success running digital programs that drive measurable organizing outcomes such as signups, turnout, or fundraising.
• Strong writing and storytelling skills, with the ability to produce fast, persuasive digital content.
• Proficiency with major digital platforms, including email CRMs, social scheduling tools, peer-to-peer texting platforms, action tools, and analytics dashboards.
• Strong project management skills, with the ability to balance multiple priorities and meet deadlines in fast-moving environments.
• Familiarity with grassroots organizing, field programs, or political campaigns.
• Commitment to equity, inclusivity, and community-driven organizing.
• Passion for or interest in democracy reform and civic engagement.

Nice To Haves

• Knowledge of A/B testing, multivariate testing, or advanced analytics.
• Graphic design or video editing experience using tools such as Canva, Adobe Suite, or CapCut.
• Excellent collaboration skills and ability to work effectively across teams.

Responsibilities

• Digital Organizing & Mobilization (35%) Develop and implement digital organizing plans to recruit, train, and mobilize volunteers and supporters.
• Build and manage digital communities across email, SMS, Slack/Discord, and social media platforms.
• Coordinate digital rapid-response actions across multiple platforms.
• Create compelling calls to action that drive sign-ups, turnout, fundraising, and other organizational goals.
• Lead the implementation and effective use of digital organizing tools and platforms.
• Content Creation & Production (35%) Draft and edit high-performing email, SMS, and social media content aligned with Issue One’s voice and goals.
• Produce and publish rapid-response digital content, including graphics and short videos, with design and communications support as needed.
• Maintain brand standards and accessibility best practices across all digital outputs.
• Program Management & Leadership (15%) Oversee digital workflows, calendars, and project pipelines.
• Collaborate closely with Communications, Campaigns, and Development teams to align digital efforts with organizational priorities.
• Manage relationships with digital vendors, consultants, and creative contractors as needed.
• Data, Analytics & Optimization (15%) Track, analyze, and report on digital metrics, including list growth, engagement, conversion rates, and mobilization outcomes.
• Conduct testing and implement data-driven improvements to increase impact.
• Maintain accurate records in CRM and engagement platforms, including EveryAction, Action Network, HubSpot, and Salesforce.

Benefits

• Issue One has developed a comprehensive benefits package that invests in our staff to improve their health and promote a solid work-life balance.
• All full-time employees are eligible for a platinum health plan, with Issue One paying 100% of the premium.
• The organization also covers 75% of the premium for all spouses and dependents of IO staff.
• Staff receive over 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures.
• Issue One provides reimbursements and stipends for internet and commuting, and promotes a hybrid work environment that allows for working from home while establishing regular in-person office opportunities twice a week.
• Issue One offers wellness reimbursements and student loan assistance.
• Additionally, all staff members are encouraged to participate in professional development throughout the year, and the organization offers several opportunities for fun and fellowship.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees