CIRCULATION ASSISTANT RFT

St Louis Public Library•St. Louis, MO

11h•$16•Onsite

About The Position

Walnut Park Library has an opening for a full-time Circulation Assistant. We are a busy location in the St. Louis Public Library system serving several diverse neighborhoods. Our ideal candidate is someone who is comfortable working with the public and is enthusiastic, patient, and committed to providing excellent customer service.

Requirements

Friendly, patient, and able to multitask while assisting customers.
Organized, detail-oriented, and able to work with competing tasks and priorities.
Capable of effectively providing information and responding to questions from customers and staff.
Flexible, positive, and willing to work with staff and colleagues to successfully overcome challenges.
High school diploma or general education degree (GED) with previous customer service experience.
Strong communication and organization skills.
Computer Skills and knowledge of: Windows GSuite

Responsibilities

Assist customers with library cards and the check-out and return of materials.
Assist in preparation, delivery, and receipt of Library materials; receive payment from customers.
Provide reference assistance for patrons via face-to-face and telephone interactions, including locating items in the catalog or on shelf, as well as, looking up information.
Provide assistance to customers with Library equipment.
Restock and shelve materials, including shelf-reading, as necessary.
Greet customers upon entering the Library facility.
Assist in developing and removing displays.
Assist in opening and closing the location.