Cider House Associate and Marketing Assistant

Vermont Hard Cider Company • Middlebury, VT

16d • $19 - $21

About The Position

Join our dynamic team at Vermont Cider Company as a Cider House Associate and Marketing Assistant, where you'll play a vital role in creating memorable experiences for our visitors while supporting our Cider House operations. We are seeking an enthusiastic, customer-oriented individual with a passion for our brand and the industry we are in and who thrives in a lively, engaging environment. Responsibilities include greeting and serving our visitors, guiding them to our tour area, serving at our bar, and assisting with the Cider House operation. This includes opening and closing the visitor center and bar, handling retail sales, maintaining and stocking inventory, event coordination and maintenance of the visitor center. In addition to the Cider House role this candidate will also work closely with the marketing team and assist in marketing administrative and brand ambassador tasks. This position is full time Wednesday through Sunday, with Monday and Tuesdays off in the Summer. Winter schedule is Tuesday through Saturday. Areas of Responsibility Provide extraordinary customer service. Maximize product sales through education and recommendations. Build consumer loyalty and trust. Maintain visitor center appearance: product descriptions, tasting notes, pricing, cleaning, stocking shelves, stacks and coolers. Assist in managing inventory, ordering, and weekly/monthly Cider House tasks. Manage and fulfill eCommerce cider and merch platform Follow all food safety guidelines including hand washing, sanitizing, cooling, heating, and storing of product to guard against contamination and ensure that all products are safe for consumption. Follow all safety guidelines to ensure safe work practices are used at all times and to ensure that a safe working and shopping environment is maintained at all times. Enforce age identification checks on purchase of alcoholic beverages. General brand support of national marketing efforts for Woodchuck Hard Cider through fan engagement, events, social media and more. Employees in the cider house, marketing and sales are all-around brand champions attending festivals and events and representing the brands to our fans. Comply with all VCC policies and procedures, ensuring that all activities are conducted within local, state and federal laws.

Requirements

• Qualifications Minimum of 1 year of experience working in retail or the food/beverage industry.
• Ability to be licensed through the Department of Liquor Control for class 1 (bar sales/samples) and class 2 (package sales)
• Candidate must have great attention to detail and be comfortable using computerized register system.
• Ability to lift 35 pounds on a regular basis, and to stock items.

Nice To Haves

• Experience in the beverage industry is a plus
• Experience in hospitality and retail field preferred.
• Proficiency with computer programs - MS Excel, Word, PowerPoint.
• Proficiency with social media platforms - Instagram, Facebook, X, etc.

Responsibilities

• Provide extraordinary customer service.
• Maximize product sales through education and recommendations.
• Build consumer loyalty and trust.
• Maintain visitor center appearance: product descriptions, tasting notes, pricing, cleaning, stocking shelves, stacks and coolers.
• Assist in managing inventory, ordering, and weekly/monthly Cider House tasks.
• Manage and fulfill eCommerce cider and merch platform
• Follow all food safety guidelines including hand washing, sanitizing, cooling, heating, and storing of product to guard against contamination and ensure that all products are safe for consumption.
• Follow all safety guidelines to ensure safe work practices are used at all times and to ensure that a safe working and shopping environment is maintained at all times.
• Enforce age identification checks on purchase of alcoholic beverages.
• General brand support of national marketing efforts for Woodchuck Hard Cider through fan engagement, events, social media and more.
• Employees in the cider house, marketing and sales are all-around brand champions attending festivals and events and representing the brands to our fans.
• Comply with all VCC policies and procedures, ensuring that all activities are conducted within local, state and federal laws.

Benefits

• Vermont Cider Company offers a comprehensive benefit package including medical, dental, vision, life & accidental insurance, 401k with employer match, paid time off, paid parental leave, annual bonus plan and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed