Child Support Agent II

Stokes County • Danbury, NC

2d

About The Position

Work in this class involves the initiation, preparation and organization, and enforcement of child support orders in a Child Support Enforcement (IV-D) program. An agent in this class will perform duties related to the establishment of voluntary and involuntary paternity and support, and enforcement. Work involves the in-depth investigation and preparation of cases for court, the enforcement of court support orders, and variables affecting a case and the independent role of presenting cases (with an attorney) in the courtroom. Other duties as assigned.

Requirements

• Thorough knowledge of the Child Support Enforcement Program and applicable legal procedures
• Considerable ability to interview clients, absent parents and related sources, and to investigate cases
• Considerable ability to organize, analyze and summarize case information
• Basic math skills
• Ability to establish and maintain effective working relationships with clients and absent parents, location resources, offices of the Clerk of Court, Magistrates, District Attorney, Sheriff, other court officials, and private attorneys
• A four-year degree and six months’ experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills, and abilities needed to perform the work; or an associate’s degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills and abilities needed to perform the work, or graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledge, skills, and abilities needed to perform the work, or an equivalent combination of education and experience.

Responsibilities

• Initiation, preparation and organization, and enforcement of child support orders
• Duties related to the establishment of voluntary and involuntary paternity and support, and enforcement
• In-depth investigation and preparation of cases for court
• Enforcement of court support orders
• Presenting cases (with an attorney) in the courtroom
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED