Chief Technology Officer

Suffolk Credit Union • Medford, NY

7d • Hybrid

About The Position

At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. We offer a competitive base salary plus an annual bonus opportunity, based on company performance and achievement of goals. Join us to enjoy comprehensive benefits, including health plans, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement. Role Overview: The Chief Technology Officer (CTO) p rovides strategic leadership for the Information Technology function at Suffolk Credit Union. Responsible for shaping and executing the credit union's technology vision, ensuring operational excellence, cybersecurity resilience, and member-centric digital innovation.

Requirements

• Qualified candidates will have a bachelor's degree in computer science or related field of study.
• At a minimum, 10+ years of extensive information technology experience, of which 5+ must have been in a supervisory capacity.

Nice To Haves

• A master's degree in computer science or related field of study is preferred.
• Project Management Professional (PMP) and Microsoft Database Administrator (MSDBA) certifications are preferred.

Responsibilities

• Develops and executes a forward-looking IT strategy aligned with the credit union's objectives.
• Collaborates with senior leadership to integrate technology into enterprise initiatives and operations.
• Leads a team of IT professionals across infrastructure, operations, and cybersecurity,
• Manage relationships with vendors for other technical credit union hardware and software systems, such as ATMs .
• Oversees technical project schedules, assigns roles and oversees implementation for hardware and software systems and programs .
• Communicates with senior managers regarding the technological conditions of the credit union and initiates policy changes as necessary .
• Collaborates with other senior managers for site planning, product development, compliance regulations, and due diligence .
• Participates in, recommends, and tests the disaster recovery plan for the credit union's information technology infrastructure and operations .
• Resolves the most escalated information technology concerns of credit union members and/or employees with a goal of retaining membership and reducing risk .
• Responsible for the Fiserv DNA core processor including but not limited to ; installing all patches and update releases, attaining answers on the system's capabilities, interaction with relationship manager, overseeing status of enhancement requests and open tickets
• Responsible for IT budget including submission and monitoring expenses against budget
• Ensures the credit union's compliance to state and federal rules and regulations pertaining to the operations of credit union .
• Achieves a minimum of "Satisfactory" rating on internal audits, external audits, penetration testing and examinations .
• Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members .

Benefits

• We offer a competitive base salary plus an annual bonus opportunity, based on company performance and achievement of goals.
• Join us to enjoy comprehensive benefits, including health plans, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive