Chief Strategy and Development Officer

UnitedHealth GroupLafayette, LA
3d

About The Position

Explore opportunities with [agency name], a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. The Chief Strategy and Development Officer serves as the primary strategy, planning, and execution partner to the clinical innovation and model development function, supporting the evaluation and redesign of clinical delivery models across LHC, Amedisys, and H&CCD. The role builds the operating backbone required to ensure care models are patient‑centered, operationally sound, compliant, scalable, and financially sustainable. It also supports enterprise coordination by enabling consistent communication and alignment between H&CCD and the LHC/Amedisys organizations. The position directly supports enterprise leadership by translating clinical model redesign into actionable plans that strengthen operational readiness and advance affordability and strategic outcomes. This role is critical to driving integrated, high‑performing clinical models that enhance quality, efficiency, and the overall patient experience.

Requirements

  • 8+ years in strategy, clinical operations, clinical program development, healthcare consulting, enterprise PMO, or similar
  • Proven experience supporting clinical model design or redesign within provider, post-acute, or value-based care settings
  • Proficiency in program/portfolio tools (Smartsheet, Power BI, Excel, etc.)
  • Demonstrated ability to analyze operational workflows, regulatory requirements, financial drivers, and clinical quality data
  • Demonstrated solid ability to work across complex matrix, with senior clinicians and operators
  • Demonstrated executive level communication and structured thinking skills
  • Ability to travel up to 25%25

Nice To Haves

  • Graduate degree (MBA, MHA, MPH) or equivalent experience
  • Experience with Home Health, Hospice, Palliative Care, or complex care management
  • Experience in enterprise transformation, integration management, or clinical innovation
  • Familiarity with CMS/Joint Commission frameworks, quality improvement methodologies, or care‑model economics

Responsibilities

  • Clinical Model Assessment & Redesign Support
  • Drive structured reviews of existing care models across Home Health, Hospice, Palliative, Care Transitions, and emerging service lines
  • Build comparative analyses, benchmark summaries, and scenario models to inform redesign decisions
  • Ensure redesigned models meet standards for clinical effectiveness, regulatory compliance, operational feasibility, scalability, and financial sustainability
  • Strategy, Planning & Portfolio Management
  • Translate enterprise strategic priorities into actionable clinical model workplans aligned to integration timelines across organizations
  • Maintain a consolidated clinical model portfolio, mapping interdependencies, milestones, risks, constraints, and critical decision points
  • Lead governance routines with defined inputs and outputs that support timely escalation, prioritization, and decision‑making
  • Operational Readiness & Implementation Enablement
  • Partner with Operations, Quality, Compliance, Finance, and HR to assess readiness for piloting or scaling updated clinical models
  • Develop standard work, playbooks, training content, and adoption metrics to enable consistent, repeatable implementation
  • Ensure teams have the tools, workflows, staffing models, and change‑management supports needed to deploy redesigned models effectively
  • Clinical Liaison & Enterprise Integration
  • Serve as a connective link between the clinical innovation function and operational leadership across integrated organizations
  • Facilitate cross‑enterprise alignment on operating practices, data standards, compliance expectations, and patient‑experience principles
  • Represent clinical model strategy across enterprise forums, leadership councils, and cross‑functional workstreams to ensure alignment and clarity
  • Analytics, Insights & Performance Measurement
  • Quantify the impact of clinical model changes on affordability, quality, patient experience, throughput, and operational efficiency
  • Produce dashboards, scorecards, and insight packs that inform executive decision‑making and track enterprise progress
  • Conduct rapid root‑cause analyses when model performance varies and recommend targeted interventions
  • Executive Communication & Leadership Support
  • Prepare executive‑ready materials including decision memos, model options, briefing books, integration updates, and external‑facing summaries
  • Support leadership in preparing for enterprise forums, governance discussions, and cross‑functional strategy engagements

Benefits

  • a comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
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