Chief Revenue & Operations Office
About The Position
We are a fast-growing financial platform built for frontline workers, helping hardworking individuals gain access to fair, transparent financial products. We are hiring a high-energy, founder-style executive who combines enterprise sales excellence with operational discipline . This role requires someone who is both a closer and a builder — capable of tripling revenue while tightening risk, improving rollout quality, and ensuring every customer and partner experience is operationally flawless. You will work directly with the founders to drive commercial strategy, expand into new markets, fix weak spots in operations, and build an operating cadence grounded in clarity, discipline, and execution.
Requirements
- 10+ years leading both B2B2C sales AND operations
- Closed enterprise deals in fintech, payroll, HR tech, benefits, healthcare, or staffing
- Direct P&L ownership of a $5–20M business
- Proven ability to 2×–4× revenue
- Led operational teams handling risk, compliance, payouts, or complex workflows
- Experience serving frontline or underserved populations
- Skilled in stabilizing messy rollouts and transforming scrappy teams into structured performers
Responsibilities
- Own enterprise sales pipeline from prospecting → close → activation
- Develop and expand relationships with healthcare, fintech, staffing, and benefits organizations
- Create repeatable sales processes and revenue reporting rhythms
- Build and lead a high-performance commercial team
- Oversee rollout of all enterprise partners; ensure clean onboarding and predictable delivery
- Coordinate with product, engineering, and operations to execute new features and workflows
- Build scalable processes to support growth, customer reliability, and compliance
- Establish frameworks to reduce failed repayments and strengthen risk controls
- Ensure operational processes meet regulatory, financial, and compliance standards
- Work cross-departmentally to align risk, product, and customer success
- Create dashboards, KPIs, and weekly/monthly reporting
- Introduce consistent performance management, accountability, and predictability
- Instill discipline across teams without slowing innovation
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
