Chief Revenue Officer

Brightli•Hannibal, MO

8h•Onsite

About The Position

The Chief Revenue Officer (CRO) is a senior corporate officer responsible for the strategic direction, performance, and integration of all revenue‑generating and revenue‑supporting functions across the enterprise. Reporting to the Chief Financial Officer (CFO), the CRO will unify strategy, operations, and technology across the full revenue lifecycle, including revenue cycle management, payer contracting, credentialing, onboarding, billing, collections, and value‑based payment models. This role is accountable for optimizing revenue performance across a $1B+ multi‑state healthcare system, ensuring sustainable growth, regulatory compliance, and strong payer relationships in an increasingly complex reimbursement environment.

Requirements

Proven success leading enterprise‑scale revenue operations (experience with organizations exceeding $500M in revenue strongly preferred).
Deep expertise in Medicaid reimbursement, value‑based contracting, and multi‑state regulatory environments.
Strong operational command of EHR‑integrated revenue cycle platforms and analytics.
Demonstrated ability to negotiate complex payer contracts and improve financial performance.
Strategic thinker with the ability to align clinical, operational, and financial priorities across diverse stakeholders.
Bachelor’s degree in Business Administration, Management, Organizational Development, or a related field from an accredited institution required.
10+ years of progressive executive leadership experience in revenue cycle management, managed care, or payer strategy within a large health system or multi‑site healthcare organization.
Successful completion of required background checks, including criminal, driving record, abuse/neglect, and fingerprint checks.
Valid driver’s license with acceptable driving record and current auto insurance.

Nice To Haves

Advanced degree (MBA, MHA, or related) strongly preferred.

Responsibilities

Develop and execute a comprehensive, enterprise‑wide revenue strategy aligned with organizational growth and financial objectives.
Lead payer negotiation strategy across Medicaid, Medicare, and commercial contracts, including complex and value‑based reimbursement models.
Partner with executive leadership to support long‑term revenue forecasting, market expansion, and service line growth initiatives.
Provide executive oversight of end‑to‑end revenue cycle operations, including patient access, centralized onboarding, billing, collections, reimbursement analytics, and revenue integrity.
Standardize workflows and drive performance optimization across multiple EHR and revenue cycle platforms.
Deliver measurable improvements in clean claims rates, denial management, days in AR, cash flow, and overall revenue performance.
Ensure audit readiness and compliance with federal, state, and payer regulations across all states of operation.
Lead and manage strategic relationships with managed care organizations and state Medicaid agencies.
Analyze payer performance trends and implement targeted corrective strategies.
Strengthen enterprise positioning for network participation, reimbursement competitiveness, and contract sustainability.
Align revenue strategy with organizational capacity planning, service line development, and evolving market demand.
Collaborate with executive leadership on business development, sales strategy, and client retention efforts.
Support growth initiatives through data‑driven insights and payer-aligned expansion strategies.
Build, lead, and mentor a high‑performing, enterprise‑level revenue organization.
Serve as a key member of the senior leadership team, contributing to executive‑level and board‑level strategy discussions.
Foster a culture of accountability, transparency, operational excellence, and continuous improvement.
Champion change management initiatives and effectively lead the implementation of new strategies and technologies.

Benefits

29 Days of PTO
Eligibility for HRSA Loan Repayment eligibility requirements
Employee benefits package - health, dental, vision, retirement, life, & more
Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement ( when applicable )
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness