Chief Operating Officer

GHJ • Los Angeles, CA

17h • Hybrid

About The Position

A well-established, mission-focused organization dedicated to expanding homeownership opportunities and strengthening communities across Los Angeles County is seeking a highly effective Chief Operating Officer (COO). This executive will play a pivotal role in translating strategic priorities into coordinated, day-to-day execution across a complex, multi-entity organization. The COO will partner closely with the CEO and leadership team to ensure operational excellence, financial stewardship, and organizational alignment. This is an ideal opportunity for a pragmatic, systems-oriented leader who thrives in environments where structure, clarity, and accountability are needed to unlock the next stage of impact.

Requirements

• At least 10+ years of experience in operations, ideally within a complex, multi-entity or mission-driven organization
• Proven track record of executing strategy, improving systems, and driving organizational performance
• Strong financial acumen with experience overseeing large budgets and multiple business lines
• Demonstrated success building and optimizing operational infrastructure, including systems and reporting
• Skilled in leading teams through change and fostering cross-functional collaboration
• Ability to balance strategic thinking with hands-on execution

Responsibilities

• Drive execution of the organization’s multi-year strategic plan by translating priorities into clear, actionable operating goals and ensuring alignment across all departments
• Oversee day-to-day operations across multiple affiliated entities, including lending and real estate-related functions, ensuring consistency, efficiency, and strong performance
• Lead enterprise-wide financial management, including budgeting, forecasting, and oversight of a portfolio and working in close partnership with finance leadership
• Identify and implement opportunities to improve operational efficiency, with a particular focus on scaling lending activities and strengthening core business functions
• Build and refine internal systems, workflows, and controls to support growth, improve decision-making, and ensure organizational discipline
• Establish and enhance reporting structures to meet leadership needs and external funder requirements, addressing current gaps in data and performance tracking
• Serve as a central integrator across teams, improving cross-functional communication, coordination, and accountability
• Provide leadership and guidance to department heads, clarifying roles, strengthening execution, and fostering a culture of ownership and continuous improvement
• Lead organizational change initiatives, introducing structure and process improvements while maintaining flexibility and responsiveness
• Ensure alignment between programmatic efforts and operational capacity to support increased homeownership outcomes and long-term impact

Benefits

• Competitive executive-level salary commensurate with experience
• Comprehensive health coverage, including medical, dental, and vision plans
• Generous paid time off, including vacation, holidays, and wellness time
• Retirement plan with employer contribution
• Flexible work arrangements, including hybrid scheduling where applicable
• Professional development and executive leadership support
• Opportunity to play a key role in advancing equitable access to homeownership and community stability

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees