Chief Operating Officer

10X Health System•Scottsdale, AZ

11d•Onsite

About The Position

10X Health System is seeking an experienced operator who thrives in fast growth environments and is energized by building the systems, teams, and structure needed to support scale. Reporting to the President, the Chief Operating Officer (COO) will lead the company’s operating model across all business and clinical functions and ensure that 10X Health delivers consistent, high-quality performance as it scales across sites, markets, and modalities. This leader will guide enterprise planning, operational execution, financial performance, and cross functional alignment while cultivating a culture centered on excellence, accountability, and innovation.

Requirements

Demonstrated success leading operations within a high growth, multi-site healthcare organization
Exceptional strategic thinking with the ability to translate vision into scalable systems, processes, and execution
Executive presence and strong communication skills, including comfort presenting to the Board
Proven ability to lead through change and influence senior leaders and cross functional stakeholders
Deep analytical capability, systems thinking orientation, and experience implementing operational frameworks that drive accountability
Financial acumen, including P and L ownership, budgeting, forecasting, and KPI development
Ability to develop leaders, strengthen teams, and foster a culture of excellence
15+ years of progressive leadership experience in healthcare operations within multi-site and multi-market environments
7+ years in a senior leadership role such as SVP, COO, GM, or similar
Bachelor’s degree in Business, Finance, Healthcare Administration, or a related field required

Nice To Haves

MBA or MHA preferred

Responsibilities

Shape the operating model for a company in rapid expansion, ensuring the structure, systems, and processes support both near term performance and long-term growth
Partner with the President and executive leadership team on planning, prioritization, and resourcing across all functions
Create clarity around goals, accountability, and expectations through a consistent operating rhythm and clear metrics
Provide straightforward, transparent updates on operational performance, risks, and opportunities
Oversee all day-to-day operations including customer experience, practice management, supply chain, and corporate operations
Build scalable processes that improve consistency, efficiency, and quality across clinics and teams
Ensure operational decisions balance clinical excellence, patient experience, and financial return
Strengthen vendor and partner relationships to support the company’s expansion and reliability of supply
Build and maintain the operational infrastructure and processes needed to support rapid expansion into new markets and services
Own operational budgets and performance targets and partner closely with Finance on forecasting and cost management
Identify opportunities to improve margins, productivity, and overall resource allocation
Support Growth leadership by ensuring customer development teams are equipped operationally to meet revenue goals and build strong relationships with key stakeholders
Collaborate with Clinical leadership to strengthen care delivery and ensure it is efficient, engaging, and aligned with the company’s standards
Partner with Technology leadership to identify, prioritize, and deliver innovations that enhance both operational scalability and clinical outcomes
Develop leaders across operations and partner with the People team on hiring, training, and performance management
Ensure incentive plans, team goals, and performance standards support company-wide priorities
Serve as a visible, accessible leader who is comfortable working across all levels of the organization
Oversee operational risk management, including contingency planning, business continuity, safety, and compliance within all operating units
Ensure adherence to regulatory requirements across markets and maintain systems that support operational and clinical compliance