Chief Operating Officer

Hospice of the North CoastCarlsbad, CA
3d

About The Position

The Chief Operating Officer (COO) is a senior executive leader responsible for the day-to-day operational oversight of the organization's clinical units, ensuring high-quality patient care, regulatory compliance, financial sustainability, and staff engagement. Reporting directly to the Executive Director, the COO serves as a strategic partner in executing the organization's mission, vision, and long-term growth objectives. The COO provides leadership across hospice field operations (average daily census ~220), palliative care services (field-based), and the inpatient hospice house providing General Inpatient (GIP) level of care. This role is critical in aligning clinical excellence with operational efficiency in a complex, highly regulated healthcare environment.

Requirements

  • Bachelor's degree in healthcare administration, business administration, nursing, or related field.
  • Minimum of 7–10 years of progressive leadership experience in hospice, palliative care, home health, or healthcare operations.
  • Demonstrated experience managing multi-site or multi-program operations.
  • Strong knowledge of hospice regulations, reimbursement, and compliance requirements.
  • Proven ability to lead teams, manage change, and improve operational performance.
  • Valid driver's license, reliable transportation and auto insurance.

Nice To Haves

  • Master's degree (MHA, MBA, MSN, or related field).
  • Licensed clinician (RN, LVN, or other healthcare license) strongly preferred.
  • Experience in non-profit healthcare organizations.
  • Prior experience overseeing an inpatient hospice or GIP level of care program

Benefits

  • 100% Employer-paid Medical, Dental, and Vision coverage
  • Matching 401K Plan
  • Free Life Insurance and LTD plan
  • Continuous professional development and training
  • Generous PTO Accrual
  • Holiday Pay
  • Employee Assistance Program (EAP)
  • Small service area for facility management
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