About The Position

This role is specifically targeting those in the Pacific Time Zone - ideally in the San Francisco Bay area or nearby. As the Chief of Staff (COS), you will be a force-multiplier for the CEO. As a data-driven, senior support partner to the CEO, you will ensure alignment, momentum, governance, and accountability across a global organization. This role combines business operations, people management, and cross-functional orchestration. The Ideal candidate will be self-motivated and someone who thrives managing ambiguity and getting things done while executing independently. You must be technical and extremely technology and data savvy. This leader must have strong experience in consulting, digital marketing or technology-led environments, thrive in ambiguity, and possess exceptional relationship-building skills across executives, employees, and clients

Requirements

  • Bachelor’s degree, MBA or advanced degree preferred.
  • Strong quantitative or analytical fluency
  • Expert in Google Suite and Sheets - Required
  • Extremely strong and direct experience with Salesforce, Mavenlink/Kantata, Marketo or equivalent, HIGHLY recommended.
  • 5-10 Years of proven experience in digital marketing, business operations, consulting, strategy, or a related leadership field.
  • Experience working in global organizations serving enterprise and/or SMB clients.
  • Direct experience as a COS or in an equivalent role in prior work experience
  • Strong people management experience with the ability to mentor and develop high-performing teams.
  • Proven ability to influence and collaborate with C-level executives.
  • Exceptional communication skills–written, verbal, and presentation.
  • Demonstrated success leading cross-functional initiatives in fast-paced, high-growth environments.
  • Deep understanding of digital marketing technology ecosystem, platforms and industry trends.
  • Ability to travel as needed, estimated to be less than 10%.

Nice To Haves

  • The preferred candidate will be an intellectual athlete who can learn fast and completely. You will be motivated by complexity, not confused or overwhelmed by it. You both give and are able to receive direct, efficient, transparent communication. You can work autonomously and do not need micromanagement. You own outcomes

Responsibilities

  • Executive Support
  • Serve as the CEO’s trusted right hand, executing organizational priorities and key decisions.
  • Translate the CEO’s vision into actionable measurable plans for global operations, autonomously
  • Serve as a first escalation point for issues requiring CEO-level visibility or alignment.
  • Lead planning cycles, quarterly business reviews, annual operating plans, and cross-company goal setting activities.
  • Be an expert in crafting solutions with the business needs, employee needs and client needs balanced (win/win/win)
  • Have direct experience (not peripheral) in goal setting, QBRs, dashboards and client management
  • Produce monthly QBR’s tied to measurable metrics and summaries
  • Partnering with Human Resources, ensuring alignment between business and people strategy.
  • Technical Program Management
  • Leveraging expertise in data and insights to create governance and frameworks
  • Expertly learn and derive insights from Salesforce, Mavenlink/Kantata, and Google Suite
  • Drive operational rhythm and governance across the company.
  • Develop frameworks, processes, and operating models that improve efficiency, transparency, and cross-team collaboration.
  • Identify organization gaps, risks, and opportunities, build recommendations for structure, resourcing and execution.
  • People Management & Team Leadership
  • Gathering actions and next steps from meetings and executing on behalf of the CEO.
  • Setting strategic/logistical framework & execution of offsites, CEO travel requirements and any other ad hoc projects as needed.
  • Pushing updates and summaries, in a clean efficient manner - Not requiring constant pulls
  • Keeping track of all the ideation and strategy and being able to effortlessly weave them into next steps which make sense for our business
  • Build decks for the CEO
  • Sit in on industry calls and capture and execute on next steps
  • Directly manage any Direct Reports to the CEO as needed. This could range from Junior to Senior Profiles.
  • Complete all execution/ administrative tasks on behalf of the CEO examples include:
  • Executive Communications & Stakeholder Engagement
  • Own executive communication materials: CEO updates, board decks, RFI/RFP, strategy presentations, and company-wide communications.
  • Ensure consistent, aligned messaging across global regions and business units.
  • Act as a representative of the CEO in key internal meetings, client interactions, and strategic discussions where appropriate.
  • Build strong relationships across global partnerships, with client partners and external vendor partners.

Benefits

  • Marvel Marketers offers a comprehensive benefits package, Paid Vacation, Paid Holidays, Full Bootcamp Marketo Level 1 and Level 2 Training, Ongoing Training programs, and an epic team of people to work with.
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