Chief of Staff

Ramp Talent•Salt Lake City, UT

19d•Onsite

About The Position

As product becomes increasingly central to the business, the CPO needs a strategic, operational partner — someone who can drive execution, ensure alignment across product, engineering, go-to-market and business teams, and free up the CPO to lead vision, innovation and growth. The Chief of Staff to the Chief Product Officer (CPO) is responsible for driving the execution of key product, strategy, and operational initiatives as defined by the CPO. This role works behind the scenes to solve problems, mediate cross-functional challenges, strengthen product operations, and ensure alignment between Product, Engineering, Design, Data, and Go-to-Market teams. You will act as a confidant, advisor, and strategic partner to the CPO—serving as a sounding board for ideas, pressure-testing assumptions, and helping translate product vision into clear, executable plans. The Chief of Staff will manage a wide variety of initiatives based on the CPO’s priorities. This includes short-term, ad-hoc problem-solving, longer-term strategic analyses, roadmap support, process design, and operational improvements. You will work across the entire product lifecycle to ensure organizational objectives remain aligned, decision-making stays streamlined, and execution stays on track. This is a high-trust, high-visibility role designed to expand the CPO’s impact across the company.

Requirements

BA/BS required; preference for MBA or advanced degree.
7+ years of experience in product, strategy, operations, consulting, or similar functions within high-growth technology companies.
Strong analytical capabilities; highly skilled in Excel/Sheets and data-driven decision-making.
Proven experience managing strategic initiatives and driving cross-functional collaboration.
Excellent written and verbal communication skills.
Extremely versatile and comfortable switching between strategy and execution.
Experience leading initiatives from ideation through testing, rollout, and operational adoption.
Ability to work onsite full-time from the Salt Lake City headquarters.
Schedule flexibility to support critical or time-sensitive initiatives.
Travel to conferences, customer locations, or team offsites as needed.

Nice To Haves

Preferred: 5+ years of SaaS experience and exposure to product development lifecycles.
Experience working directly with product and engineering leaders or teams.

Responsibilities

Develop and implement operational strategies, processes, and frameworks that optimize product development efficiency and quality.
Map current processes, identify bottlenecks, and drive improvements in prioritization, communication, and workflow across the product organization.
Research, collect data, and report findings to support product decisions, tradeoffs, and roadmap planning.
Deliver strong project management on cross-functional product initiatives requiring coordination across Engineering, Design, GTM, and Finance.
Develop and strengthen product operating rhythms (planning cycles, roadmap checkpoints, KPI reviews, decision logs).
Partner with the CPO to translate product vision into structured execution plans and track progress across teams.
Represent the CPO as a delegate in internal and external conversations, including complex or sensitive discussions.
Provide ad hoc support for product-related initiatives ranging from early ideation to research to rollout and implementation.
Analyze opportunities, summarize findings, recommend a go-forward plan, and help drive execution.
Support CPO-led strategic areas such as AI initiatives, platform modernization, product quality, or new vertical/market evaluations.
Amplify communication for the CPO by designing, structuring, and refining presentations, product updates, and executive materials.
Ensure the right information flows between product teams and leadership, acting as an additional set of eyes and ears.
Identify early warning signals across the org—surfacing risks, misalignment, and blockers before they become issues.