Chief of Staff

Reinforce LabsPalo Alto, CA
10d

About The Position

About Reinforce Labs: Reinforce Labs is at the forefront of AI-driven safety solutions. We’re an early-stage B2B SaaS company building AI-powered products for enterprise teams. We empower our customers to build safer products by leveraging cutting-edge AI technology. Our innovative platform detects and mitigates a wide range of AI adoption risks across safety, security and compliance. Role Overview: We are hiring an ops-heavy Chief of Staff to work directly with the CEO and serve as a force multiplier across company operations and strategic execution. This role owns the operational backbone of the company — people, finance, vendors, and internal processes — while also contributing to company-level strategy, partnerships, and investor engagement. This is a hands-on role for someone who enjoys building structure from scratch, operating in ambiguity, and helping an early-stage company scale responsibly. A key objective of this role is helping prepare the company for Series A readiness by the end of the year.

Requirements

  • 4–8+ years of experience in operations, business operations, consulting, finance, strategy, product, or similar generalist roles
  • Strong operational instincts with the ability to zoom out strategically when needed
  • Comfortable handling sensitive information with discretion
  • Highly organized, proactive, and execution-oriented
  • Startup or high-growth environment experience strongly preferred

Responsibilities

  • Own day-to-day operational functions including legal coordination, payroll, benefits, and insurance management
  • Fully support HR operations end-to-end from onboarding, to equipment management to offboarding
  • Manage relationships with external providers (legal counsel, accountants, payroll, insurance brokers)
  • Ensure compliance across employment, tax, and corporate requirements
  • Build lightweight but scalable internal processes and documentation.
  • Assist with creating and organizing artifacts (decks, docs, etc) for smooth ongoing internal communications
  • Manage vendor onboarding, contracts, invoicing, and payments
  • Track expenses and support budgeting and cash-flow visibility
  • Coordinate with external accountants on taxes, filings, and R&D / research tax credits
  • Support financial hygiene needed for diligence and fundraising readiness
  • Support investor relations logistics, including data room preparation, updates, and meeting coordination
  • Assist with customer, partner, and board communications as needed
  • Act as a trusted extension of the CEO for follow-ups, coordination, and execution
  • Provide operational and analytical support across marketing, sales, product, and operations
  • Be a force multiplier for hiring needs, including resume screens, first round interviews, and lead generation
  • Drive cross-functional initiatives to completion by managing timelines, owners, and execution
  • Take ownership of special projects that cut across teams
  • Help identify, track, and engage potential investors
  • Support outbound investor interest through research, outreach coordination, and follow-ups
  • Prepare strategic narratives, materials, and data needed for fundraising conversations
  • Assist in identifying and developing strategic enterprise partnerships with large companies
  • Support partnership discussions, coordination, and execution (non-sales)
  • Help structure and operationalize partnerships once agreed upon
  • Act as a thought partner to the CEO on strategic direction, prioritization, and trade-offs
  • Support market analysis, competitive research, and strategic planning
  • Translate high-level strategy into concrete plans and execution across teams
  • Establish operational, financial, and organizational rigor expected by Series A investors
  • Prepare core diligence materials (financials, contracts, cap table coordination, policies)
  • Improve internal reporting, metrics, and operational visibility
  • Ensure the company presents as organized, credible, and execution-driven to external stakeholders
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