Chief of Staff

LaunchDarkly•San Francisco, CA

47d•$240,000 - $330,000

About The Position

LaunchDarkly is hiring a Chief of Staff to partner closely with the CEO and Executive Leadership Team (ELT) as the company continues to scale. This is a senior, individual contributor role for a strategic operator and trusted advisor who thrives at the intersection of strategy, execution, communication, and data. As Chief of Staff, you’ll help translate company strategy into action, shape executive-level planning and decision-making, and ensure leadership discussions are grounded in clear insights and high-quality materials. You’ll operate with significant autonomy, exercise wide latitude in how work gets done, and act as a thought partner to senior leaders across the organization. This role is ideal for someone with deep experience navigating complex, cross-functional environments and a strong executive presence who is excited to have broad influence without people management responsibilities.

Requirements

A minimum of 15 years of related experience, preferably in senior-level roles involving strategy, operations, consulting, finance, product operations, or executive advisory work.
Demonstrated success partnering closely with executive leaders and influencing at the highest levels of an organization.
Exceptional written and verbal communication skills, with the ability to distill complexity into clear, compelling narratives.
Strong analytical capabilities and comfort working with SaaS metrics and executive-level data.
Ability to manage multiple, high-impact workstreams with sound judgment and prioritization.
High degree of discretion, integrity, and emotional intelligence.

Responsibilities

Partner with the CEO to drive company-wide strategic initiatives from conception through execution.
Help align the Executive Leadership Team and broader organization around priorities, tradeoffs, and outcomes.
Proactively identify risks, dependencies, and gaps across critical initiatives and surface insights to leadership.
Act as connective tissue across executives and teams to ensure strategy translates into coordinated action.
Shape and support LaunchDarkly’s operating rhythm, including quarterly business reviews and leadership planning processes.
Design and evolve planning frameworks that enable effective executive decision-making.
Support annual and long-range planning cycles, synthesizing inputs and highlighting strategic implications.
Lead the preparation and refinement of executive-level materials, including Board meeting materials, ELT presentations, and All-Company communications.
Ensure executive content is clear, concise, decision-oriented, and aligned with company strategy.
Partner on executive dashboards and reporting, ensuring metrics are accurate, consistent, and actionable.
Analyze and understand data to inform strategic decisions and evaluate proposed initiatives.
Translate analysis into clear recommendations for senior leadership audiences.
Design agendas and content for executive meetings and off-sites with a focus on alignment and outcomes.
Capture key decisions, clarify next steps, and support follow-through across the organization.